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    Windows Experience Index - Poor SSD performance

    Discussion in 'Dell XPS and Studio XPS' started by frazzyfin, Feb 23, 2010.

  1. frazzyfin

    frazzyfin Notebook Enthusiast

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    I have been getting really poor hard drive performance since I've got my computer. It's getting a 5.9 on the windows experience index which I think is quite low for an 128GB SSD? Also, when copying and pasting large files it seems to stall for a few seconds during the process.

    Has anyone else been having this problem or know a solution? What kind WEI ratings are people getting?

    My machine is a SXPS 1645, Core i7 720Q, 4GB RAM, 128GB SSD.

    [​IMG]
     
  2. sgilmore62

    sgilmore62 uber doomer

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    Go to the start menu>accessories>right click command prompt and select run as administrator>type winsat disk>hit enter.

    Post a screenshot of the command prompt after it runs the benchmark so we can compare.

    [​IMG]
     
  3. TomK2

    TomK2 Notebook Geek

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    I get very sporadic results with my 128GB SSD (XPS 1645). I had a WEI score of 6.9 and then I did a full windows reinstall and got 5.9. Redid the install and added some intel chipset drivers early in the mix and then got 6.9 again.

    Then when A07 came out I flashed it and ran WEI and got 5.9 again :(. So I went back to A03 and got 5.9. Then I went back to A07 and got 6.9.

    So I don't know what the hell is going on, but these days I don't take that benchmark too seriously.
     
  4. fred2028

    fred2028 Sexy member

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    My SSD is 5.9 as well, same score as my older 500 GB 7200 RPM.
     
  5. WildmanCAL

    WildmanCAL Notebook Consultant

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    Are your SSD's running the most current firmware which is supposed to give support for the TRIM command? From what I understand, if it's a Samsung drive, Dell is currently shipping them with the updated firmware to support this command which is supposed to help with speed as it tells the OS which data blocks are no longer in use.
     
  6. frazzyfin

    frazzyfin Notebook Enthusiast

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    Here's my benchmark:

    [​IMG]

    As for the new firmware, where can i get it from?
     
  7. LOUSYGREATWALLGM

    LOUSYGREATWALLGM Notebook Deity

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    Make sure that its possible to flash your SSD before attempting the firmware upgrade, else you will end up with bricked SSD

    Here is a quick guide on how to upgrade your firmware
     
  8. sneer82

    sneer82 Notebook Guru

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    My SSD also had 5.9 WEI after clean install. As soon as I have installed drivers for Intel Matrix storage controller, it went up to 7.1 :D
     
  9. charlielor

    charlielor Notebook Enthusiast

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    I thought you weren't suppose to install the Intel chipset/drivers cause it doesn't support TRIM?
     
  10. sneer82

    sneer82 Notebook Guru

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    Supposedly v9.5.6.1001 does support it.
     
  11. JoshGlzBrk

    JoshGlzBrk Notebook Evangelist

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  12. MrSpock2002

    MrSpock2002 Notebook Evangelist

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    I don't put much faith in the WEI at all. Use a proper benchmark.
     
  13. LOUSYGREATWALLGM

    LOUSYGREATWALLGM Notebook Deity

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    Which SSD were you using when you installed the Intel Matrix Storage Manager?
     
  14. frazzyfin

    frazzyfin Notebook Enthusiast

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    I installed intel storage manager but to no avail. My WEI is still stuck on 5.9 :(

    Here's my SSD benchmark before and after installing it. As you can see, performance is pretty much unaffected.

    [​IMG]

    If anyone has any other solutions please, please let me know.
     
  15. rbats

    rbats Notebook Enthusiast

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    Thought I would ressurect this thread again as I am having a similar issue with my new XPS 1647 with 256 SSD. The WEI for the SSD is 5.9 (which seems really low!). My firmware shows I have trim enabled. I have the Intel Sata AHCI Controller driver installed (came with the system). Reading through various SSD/TRIM related threads, there seem to be two options recommended:

    1) Install Intel Matrix Storage Manager
    2) Uninstall/Delete the Intel AHCI driver that comes on the DELL's and let the default MS driver load for the SSD.

    What I am confused about is the following -- will either option AUTOMATICALLY "run" TRIM on the drive??? I read over in the Alienware forum that the MS driver will enable trim to happen automatically. Not sure if you have to "maintain" TRIM with the Intel Matrix Storage Manager, i.e., some sort of manual process.

    Any insight into this would be greatly appreciated! Thanks!
     
  16. daraj

    daraj Notebook Deity

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    DO not uninstall AHCI driver. Leave it alone
    Try to install the Intel Matrix Storage Manager and Not Intel Rapid technology(which is newer by the way) Stick with the old Intel matrix and you should see performance boost. Windows 7 maintains TRIM by itself you shouldn't have to worry about it. Also, I recommend installing Intel SSD toolbox which optimizes the drive's performance.
     
  17. pipots

    pipots Newbie

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    Hello everyone, a newbie here.
    I have a similar case here. I used to have a WEI of 6.7 for the 250 Samsung PM800 SSD HD with the old matrix storage driver and graphics of 5.9 (both) for the ATI mobility radeon 4670.

    I updated the ATI video driver and just for the curiosity, installed the Intel RST 9.6.

    The video went up to 6.7 and the HD is stacked back at 5.9. rolled back the AHCI driver to matrix storage and it goes up to 6.3.

    I have a Samsung pm800 256gb ssd with fw VBM24D1Q.

    I'ts weird...some people report better performance with RST others with matrix. For example an HD pro benchmarks from an alienware review on the following site reports a WEI of 7.1 with the pm800 SSD?!, and guessing from the date, they are using matrix technology. (RST was published on march).

    Notebookcheck: Análisis del Portátil Alienware M17x (i7/HD 4870 X2)

    I'm gessing something like: if your SSD HD has a firmware that support trim its ok with matrix storage and trim command from windows 7, if matrix storage doesn’t work for you, you update to RST 9.6 and you are ok with the idle process trimming....but what is the logic in this??!?

    Thanks for any advice?!
     
  18. Mr.High-Pinger

    Mr.High-Pinger Notebook Consultant

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    Use a proper benchmark and not WEI.

    Fazzys results earlier are 4-5 times more then what you get from a regular notebook hdd.
     
  19. pipots

    pipots Newbie

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    I agree that wei is not reliable, but it must be mesuring something?
     
  20. jason1214

    jason1214 Notebook Evangelist

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    @daraj - the Intel SSD Toolbox looks like it only works with Intel SSD drives?

    Have you gotten it to work with a Samsung?
     
  21. tenknics

    tenknics Notebook Evangelist

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    WEI is a useless and pointless metric. Dont put any weight into it.
     
  22. Mechanized Menace

    Mechanized Menace Lost in the MYST

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    judging by what he has in his Envy no he hasn't that is an intel drive. That program will not work
     
  23. Mechanized Menace

    Mechanized Menace Lost in the MYST

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    Well curious by all this I checked my SSD and to my surprise it had this horrible performance
    Code:
    -----------------------------------------------------------------------
    CrystalDiskMark 3.0 x64 (C) 2007-2010 hiyohiyo
                               Crystal Dew World : http://crystalmark.info/
    -----------------------------------------------------------------------
    * MB/s = 1,000,000 byte/s [SATA/300 = 300,000,000 byte/s]
    
               Sequential Read :   169.782 MB/s
              Sequential Write :    20.437 MB/s
             Random Read 512KB :   154.151 MB/s
            Random Write 512KB :    19.052 MB/s
        Random Read 4KB (QD=1) :    12.398 MB/s [  3026.9 IOPS]
       Random Write 4KB (QD=1) :     0.718 MB/s [   175.3 IOPS]
       Random Read 4KB (QD=32) :    26.876 MB/s [  6561.4 IOPS]
      Random Write 4KB (QD=32) :     0.748 MB/s [   182.7 IOPS]
    
      Test : 1000 MB [C: 14.8% (35.3/238.4 GB)] (x5)
      Date : 2010/06/11 23:56:53
        OS : Windows 7 Home Premium Edition [6.1 Build 7600] (x64)
      
    but it says my trim is working I did a install of intel matrix IDK judging by your results this is no good at all [​IMG]

    Uploaded with ImageShack.us
     
  24. JKleiss

    JKleiss Notebook Evangelist

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    You should be using intel rapid storage technology, not matrix storage manager.
     
  25. The Unspool

    The Unspool Notebook Geek

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    So this Intel tech works on a Samsung SSD?
     
  26. LOUSYGREATWALLGM

    LOUSYGREATWALLGM Notebook Deity

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    Not sure what you mean with Intel tech :confused:

    If you mean Intel toolbox, then the answer is no.
     
  27. The Unspool

    The Unspool Notebook Geek

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    Because people keep recommending it for some reason.
     
  28. LOUSYGREATWALLGM

    LOUSYGREATWALLGM Notebook Deity

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    No need to use toolbox on Samsung SSD with TRIM enabled. You just need to know which services to disable and minimize the small writes then you enjoy your Samsung SSD.
     
  29. JKleiss

    JKleiss Notebook Evangelist

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    Not intel ssd toolbox. Intel rapid storage technology, its the newer version of intel matrix storage manager, and supports trim. You dont need an intel ssd to use it.
     
  30. pipots

    pipots Newbie

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    Look at these reviews:

    Review Studio XPS 1645

    Review Alienware M17x

    You will see writing speeds of around 170MB for PM800 and WEIs of 6.9 and 7.1.

    I'm not an expert but I'll suggest you review the firmware version for your SSD to check if TRIM is enabled. The number in the firmware must be over 18. If not there is a firmware available form samsung, just google it. Also I'm getting better results with old Intel’s matrix storage drivers rather that the new rapid storage. I was stacked at 5.9 for the HD but now I’m in 6.5.

    There is a weird performance issue that I've not been able to isolate...I'll keep trying and get back later... :confused: :confused: