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    Windows Experience Index error Windows 7 studioxps16

    Discussion in 'Dell XPS and Studio XPS' started by knlmwq, Nov 1, 2009.

  1. knlmwq

    knlmwq Notebook Consultant

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    I am getting this error everytime I run Windows Experience Index:

    "The windows Experience Index for your system could not be computed.
    Cannot complete assessmee assessment or other operation did not complete successfully. This is due to an error being reported from the operating system, driver, or other component."

    This in itself is not a huge deal but I am concerned that this means my windows 7 hasnt installed properly or that there may be some other issue with my computer. (hardware issue, driver issue, etc)

    Any advice on what I could do?
    Thanks a lot.
     
    knlmwq, Nov 1, 2009
    #1
  2. chewyeong90

    chewyeong90 Notebook Evangelist

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    Maybe you could try /sfc scannow in cmd. If that fails, try to reinstall Windows 7.
     
    chewyeong90, Nov 1, 2009
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  3. knlmwq

    knlmwq Notebook Consultant

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    Hmm.. I ran scannow and it said Windows Resource Protection did not find any integrity violations. Thanks for your suggestion. Any more are welcome
     
    knlmwq, Nov 1, 2009
    #3
  4. CXIn30

    CXIn30 Newbie

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    It happens the same to me, and the problem was Kaspersky Internet Security 2010, it seems that blocks something neccesary.
    Try unistalling it and you'll see.
    In my case that was the only matter with kaspersky so i go on using it in my Studio Xps 16 :)
     
    CXIn30, Nov 2, 2009
    #4
  5. killaz05

    killaz05 Notebook Evangelist

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    ok it must be kaspersky as my 1640 is doing the same oh well. lol
     
    killaz05, Nov 2, 2009
    #5