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    Windows will not shut down ???

    Discussion in 'Dell XPS and Studio XPS' started by Chris Murphy, Oct 24, 2011.

  1. Chris Murphy

    Chris Murphy Notebook Enthusiast

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    Hi all,
    As stated above,my XPS 17 with windows 7 will not shut down,just keeps restarting :confused: any feedback welcome.
     
    Chris Murphy, Oct 24, 2011
    #1
  2. madmattd

    madmattd Notebook Deity

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    I had this happen once too. So I pulled the battery out, and just before it started its next reboot, I pulled the plug...Put the battery back in, plugged it back in, no more trouble. Hasn't happened again (been months now). But not a cool thing to need to do...
     
    madmattd, Oct 24, 2011
    #2
  3. Fenikkusu

    Fenikkusu Notebook Evangelist

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    I have a similar problem but with hibernation. When I hibernate my 15z if it's plugged in it just shuts down then tries resuming. I have to shut it down while booting to get it to stay off I have to press the power button.
     
    Fenikkusu, Oct 24, 2011
    #3
  4. Chris Murphy

    Chris Murphy Notebook Enthusiast

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    Hi all.
    Have tried all suggested,but still have not solved my problem :mad:
     
    Chris Murphy, Oct 25, 2011
    #4
  5. ExMM

    ExMM Notebook Evangelist

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    I normally don't do it , unless I really have problems (like you do).

    Have you tried to clean and fix the registry errors with a powerful cleaner?
     
    ExMM, Oct 26, 2011
    #5
  6. deerchaser

    deerchaser Notebook Consultant

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    Sounds like BSOD with auto reboot enabled. Will it boot/shutdown in safe mode?
     
    deerchaser, Oct 26, 2011
    #6
  7. warkoid

    warkoid Notebook Enthusiast

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    happened with me on my XPS 15. I just downloaded the BIOS from dell.com and installed. problem was solved...
     
    warkoid, Oct 26, 2011
    #7