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    Wish to return XPS 13 to Dell Outlet

    Discussion in 'Dell XPS and Studio XPS' started by andy318, Dec 15, 2009.

  1. andy318

    andy318 Notebook Enthusiast

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    I just got a pretty nicely spec'd XPS 13 from Dell Outlet. Everything's good except for the display. I cannot stand the CCFL display. My eyes get watery after 10-15 mins. Its bright enough but there's no contrast. I tried all kinds of callibration but its not worth it.

    I intend to return this. My question is if i call Dell Outlet and tell them my problem, can i say i'd like to return it unless you can swap the display with an LED one (i'll pay extra)? Or if i go down that road, they're going to say its not possible to change the display and you need to pay restocking because this is not really a defect?
     
    andy318, Dec 15, 2009
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  2. Muscle Master

    Muscle Master Notebook Consultant

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    call and see how much is the screen first, or get a screen off ebay and do it yourself, I have no complaints with the CCFL but I do want a wled so I"m still searching ebay for one
     
    Muscle Master, Dec 15, 2009
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