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    XPS 13 (2015) cracking sound when opening/closing lid

    Discussion in 'Dell XPS and Studio XPS' started by MrProdigy, Apr 21, 2015.

  1. MrProdigy

    MrProdigy Notebook Consultant

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    I received my XPS 13 (2015) a few days ago and noticed that it just started making a cracking sound when opening/closing the lid. I'm not exactly sure where it's coming from. Is anyone else experiencing this?
     
    MrProdigy, Apr 21, 2015
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  2. kgbeezr1

    kgbeezr1 Notebook Consultant

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    No odd sounds here, or in any others I've tried. It's probably stating the obvious, but you should consider getting Dell to set up a service call. It could be the hinge, or it could be somewhere in the lid if it's flexing enough. Screen/hinge replacement is fairly non-invasive on this unit.
     
    kgbeezr1, Apr 22, 2015
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  3. MrProdigy

    MrProdigy Notebook Consultant

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    Thanks for the reply, I've requested a replacement so hopefully that one doesn't have the same issue. I guess I just received a lemon as far as build quality goes.
     
    MrProdigy, Apr 23, 2015
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