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    XPS 13 9630 CPU Slow!

    Discussion in 'Dell XPS and Studio XPS' started by runordie226, Nov 7, 2017.

  1. runordie226

    runordie226 Notebook Enthusiast

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    Hi everyone,

    I have a Dell XPS 13 laptop model 9360 with 16gb RAM and 512gb SSD @ Intel I7-7500u with max speed of 2.70GHz and Turbo Boost to 3.50GHz.

    I don't know why the processor maxes out at 2.18GHz and the utilization rate never passes 75% (I checked from Device Manager and also from Speccy)...I already confirmed that Intel Turbo Boost is enabled in my BIOS and my maximum processor state is 100% under Power Options. Furthermore, my BIOS is the most updated @ 2.3.1

    I am very confused and stumped at why this happens..Any suggestions or comments?

    Thanks in advance!
     
    runordie226, Nov 7, 2017
    #1
  2. tweake628

    tweake628 Notebook Consultant

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    any way the windows power setting is not on high performance ?
     
    tweake628, Nov 10, 2017
    #2