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    XPS 13 USB C Adapter - Multiple Versions?

    Discussion in 'Dell XPS and Studio XPS' started by mbriody, Dec 4, 2015.

  1. mbriody

    mbriody Notebook Enthusiast

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    Trying to get some info on the USB C adapter. The one on the Dell US site is:

    http://accessories.dell.com/sna/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=470-ABQN

    Here in AUS the only one I can find available is this:

    http://accessories.ap.dell.com/sna/productdetail.aspx?c=au&l=en&s=dhs&cs=audhs1&sku=470-ABNL

    Is it the same adapter? At the bottom of the page it says:

    "Compatibility
    This product is compatible with the following systems:
    XPS 12 (9250)"

    Also on the XPS page on the Australian Dell site here:

    http://www.dell.com/au/p/xps-13-9350-laptop/pd?oc=y51of93au&model_id=xps-13-9350-laptop

    it shows what looks like the same adapter but says "coming soon". I'm confused! Are these all the same adapter?
     
    mbriody, Dec 4, 2015
    #1
  2. Malberttoo

    Malberttoo Notebook Enthusiast

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    I have the US version. The AU version looks identical to mine.
     
    Malberttoo, Dec 4, 2015
    #2
  3. mbriody

    mbriody Notebook Enthusiast

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    I'm just wondering why two different part numbers:

    US = 470-ABQN
    AUS = 470-ABNL (this is the one that says compatibility = XPS12)

    Even Dell sales don't know!
     
    mbriody, Dec 4, 2015
    #3
  4. kent1146

    kent1146 Notebook Prophet

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    USB type C is USB type C. That's the nice part of a standard.... It's the same anywhere you go.

    If the part numbers are different, it could be because the packaging (e.g. manuals, etc) are different. The Australian version would have paperwork that shows certifications and compliance with Australian regulations. The US version would have paperwork showing US addresses, and compliance with US regulations.

    It's not uncommon with electronics. Something like a smartphone will have different model numbers for different countries, simply because they include different paperwork in the box to show that the device complies with US / EU / Asian / other regulations on radio-based telecommunication devices.

    Sent from my XT1575 using Tapatalk
     
    kent1146, Dec 4, 2015
    #4
  5. mbriody

    mbriody Notebook Enthusiast

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    Okay, hopefully you are correct.

    Eventually the sales guy on chat said the Aus one would work fine with the XPS 13 and said the "coming soon" was an out of date page. I've kept the chat transcript just in case!

    Anyway I've ordered it now - used a 15% off coupon and cashback link.
     
    mbriody, Dec 4, 2015
    #5
  6. gametime10

    gametime10 Notebook Geek

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    Does anyone know of a USB-C adapter that has power, a USB port, and some kind of video out (HDMI or Mini-Displayport)? Apple makes one for the MacBook, but I'm not sure that would work on the XPS 13...
     
    gametime10, Dec 7, 2015
    #6
  7. MLev1777

    MLev1777 Notebook Consultant

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    I had this for a bit with my XPS 15 and it worked great (VGA and USB-A), although I did not test the USB-C power functions. I returned it as the Dell adapter came out and I thought that would better fit my needs.

    Has anyone purchase and received the Dell adapter? The reviews on Amazon are terrible and state that the HDMI is non-functional and the USB is intermittent. Would like to know before I purchase it myself from Dell
     
    MLev1777, Dec 7, 2015
    #7
  8. mbriody

    mbriody Notebook Enthusiast

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    Hmm, that doesn't sound good. I just received mine today (it's tiny!) but I haven't received the laptop yet so cannot test it.
     
    mbriody, Dec 8, 2015
    #8
  9. gametime10

    gametime10 Notebook Geek

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    gametime10, Dec 8, 2015
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  10. MLev1777

    MLev1777 Notebook Consultant

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    I purchased the Dell USB-C adapter from Amazon today after it came back in stock. Apparently the latest Dell Thunderbolt updates resolved the bugs per a review, but should note that you can't use the VGA and HDMI at the same time. Will update here if I find anything new in my own testing.
     
    MLev1777, Dec 8, 2015
    #10
  11. MLev1777

    MLev1777 Notebook Consultant

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    Received it yesterday and it works as expected after updating the Thunderbolt firmware and drivers. However the fan runs constantly at about medium speed when connect with HDMI and USB, which it did not when using internal HDMI port
     
    MLev1777, Dec 11, 2015
    #11
  12. 0pTicaL

    0pTicaL Notebook Enthusiast

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    Anyone experience freezing when connecting this adapter after waking from sleep?
     
    0pTicaL, Feb 16, 2016
    #12