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    XPS 13 Ubook Trackpad preventing sleep

    Discussion in 'Dell XPS and Studio XPS' started by picardsm, Aug 29, 2012.

  1. picardsm

    picardsm Notebook Consultant

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    I don't know if anyone else is having this issue;
    but when the lid of my XPS 13 is open, when it comes time to sleep (2 min), it does not sleep.
    the display turns off correctly (1 min).
    I uninstalled and reinstalled latest driver from Dell (2.3.6.34 A02 8W575)
    Windows is also confirming this under "Performance Information and Tools>Advanced Tools"
    Drivers are interferring with Windows entering sleep mode.
    When I click view details it shows the Trackpad Driver "cyhid.sys" as the offender.

    Now if I close the lid, the unit sleeps no problem...
     
    picardsm, Aug 29, 2012
    #1