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    XPS 1340 Blue Screen

    Discussion in 'Dell XPS and Studio XPS' started by hah2110, Apr 19, 2009.

  1. hah2110

    hah2110 Notebook Consultant

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    So I've had my XPS 1340 for a few weeks. While everything is great, I keep getting crashes. I have had a two freezes where I had to hard boot it and 6 or 7 blue screens when trying to wake it up from sleep. Anyone have any ideas before I call Dell? I already updated everything.
     
  2. DemonicHawk

    DemonicHawk Notebook Consultant

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    I would recommend you do a clean install, if you haven't already done so. It makes it run so much better. I did a clean install almost as soon as I got it and I haven't run into a single problem.

    Also, Dell seems pretty friendly with people doing re-installs, they even tell you the order you should install your drivers in.
     
  3. hah2110

    hah2110 Notebook Consultant

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    Do I do it off of the CDs or the recovery partition?
     
  4. xScorp1on

    xScorp1on Notebook Evangelist

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    It's best if you do it off the CD.
     
  5. dogears

    dogears Newbie

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    I had to do a total re-install as well, and now mine is running smoothly as well. I used the drivers from the Dell support site, and I would recommend going there. It seems that Dell is constantly updating their drivers for this machine (one has the feeling they rushed this machine to market without making the machine go through all its testing paces). For instance the latest video driver update is on 4/2/09.
    (and I just went to the Dell support site and their latest BIOS update is TODAY-- 4/21/09!)
    So do the BIOS update first. Then install the drivers IN THE ORDER that Dell recommends (it's on their site).
     
  6. hah2110

    hah2110 Notebook Consultant

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    Where is the order they recommend? I don't see it. Thanks!
     
  7. zulu342

    zulu342 Newbie

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  8. zulu342

    zulu342 Newbie

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    I have mine on order (arriving next week).

    In terms of stability, which version of Vista is more stable? the 32 or 64 bit version? I have both copies through work.

    Thanks!
     
  9. Stormeh

    Stormeh Notebook Enthusiast

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    I use 64bit, simply because 32bit will not use all 4GB (It'll say 4GB is installed, but when you check in Task Manager, it'll only use 3GB of it)
     
  10. DemonicHawk

    DemonicHawk Notebook Consultant

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    ^ I use 64-bit for the same reason. Also, nowadays there's nothing to lose when going from 32-bit to 64-bit. Unless you still use 16-bit software (which hopefully you shouldn't be!)