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    XPS 14 ultrabook not working with Windows 8, HELP

    Discussion in 'Dell XPS and Studio XPS' started by mesallem, Oct 29, 2012.

  1. mesallem

    mesallem Notebook Enthusiast

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    hello,

    I just upgraded to windows 8 a couple days ago and am having 2 issues, the first issue is with video card drivers, i have the geforce 630m and each time i install the drivers and restart windows will not start up and I have to do a restore to previous setting. Another issue I am having is with my USB 3.0 drive that will not be recognized. I paid to upgrade and am frustrated that its not working. I purchased the XPS 14 ultrabook 2 months ago.
     
    mesallem, Oct 29, 2012
    #1
  2. Dellswapnajan

    Dellswapnajan Company Representative

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    Hi,

    Please update the BIOS to the latest version, after the BIOS update re-install the video driver, chipset driver and also install the USB 3 driver. Please find below the link for Dell drivers download page, you may use the same to download and install the drivers. The chipset and the USB driver listed under the Windows 7 operating system is also compatible with Windows 8 therefor you may install the same.

    Drivers and Downloads | Dell [United States]

    I hope this helps, please do write back in case you need any further assistance.

    Thanks and Regards,
    Swapnajan M C
    #iworkfordell
     
    Dellswapnajan, Oct 29, 2012
    #2
  3. mesallem

    mesallem Notebook Enthusiast

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    I have the A11 bios already. It still does it, what else could it be?
     
    mesallem, Oct 30, 2012
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  4. Hrud

    Hrud Newbie

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    please reply its been months..
    I faced the same problem.. i have the A13 bios and a Dell XPS 14 ultrabook.
    I updated it to windows 8 but whenever i tried to download the NVIDIA software and some other non windows softwares, my laptop did not boot after restart. I had to restore it every time. I reinstalled windows 7 and im not facing any problems in win7. Please suggest how to upgrade to win8 without facing these problems.
     
    Hrud, Apr 10, 2013
    #4
  5. TheGreenHornet

    TheGreenHornet Newbie

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    :mad:
    could a rep from Dell enlighten us on any possible problems with a13 bios on xps 14 ?

    im facing blue screens problems on win 8 as well and thinking about returning the laptop.

    thanks :mad:
     
    TheGreenHornet, Jun 8, 2013
    #5