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    XPS 14, keyboard gone, broke some motherboard clips

    Discussion in 'Dell XPS and Studio XPS' started by NYCtech, May 16, 2019.

  1. NYCtech

    NYCtech Notebook Consultant

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    What mess. I spilt some coffee. It must have gone down the trackpad, then keyboard started to go. Trackpad kept working. And the backlight.

    So I took it fully apart, no joke its a full strip. The keyboard I realised is safe due to being covered in a clear rubber above the circuits. So I tried to ISO alcohol clean it. Put it back together, but I snapped 2 of the motherboard connector clips, so have tried to tape them back on.

    Strangely the sound is plugged in correctly but no sound????

    Should I bother trying to fix, or throw in the bin?

    It cots me $120 due to being a late night ebay sale. Its a shame as it did more than some current ultrabooks especially gt630m inside. Im worried I have snapped the mother board clips and it will never work properly again?
     
    Last edited by a moderator: May 16, 2019
  2. custom90gt

    custom90gt Doc Mod Super Moderator

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    Which motherboard clips did you snap? Are you sure coffee didn't go elsewhere and that's what's causing your issue with the sound? You can always take out the motherboard and clean the whole thing with iso alcohol and then let it dry for a few hours before trying to re-assemble it.
     
  3. NYCtech

    NYCtech Notebook Consultant

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    Yeah I did clean the motherboard. I didnt snap the sound one. just two small ribbons at back, one comes from trackpad. should I take a photo?
     
  4. custom90gt

    custom90gt Doc Mod Super Moderator

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    Sure that may be helpful. Also check your device manager to see if anything is flagged.
     
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  5. NYCtech

    NYCtech Notebook Consultant

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    Thank you for the help, Is there any way to fix cables if the clips are broken.?

    Problem with a lot of the tear downs they dont say what tyoe or clips are used. Its not always obvious ::-(
     
  6. NYCtech

    NYCtech Notebook Consultant

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    Nothing i device manager is flagged, VERY bizzare
     
  7. custom90gt

    custom90gt Doc Mod Super Moderator

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    If it's just the clips that are broken to retain the cables, you can continue to use tape to hold the cables. Did any coffee get in the headphone jack? Perhaps try plugging in some headphones/speakers and unplugging it to see if your sound starts working. Does the sound card still show up in device manager?
     
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  8. NYCtech

    NYCtech Notebook Consultant

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    Mo headphones dont work also the sound was completely working before I took it apart. the problem with the cables and clips im not suire if I have them in place properly so I will take some close ups too.

    PLEASE HELP guys I cant afford another norebook
     
  9. NYCtech

    NYCtech Notebook Consultant

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    Ok here we go, lots of pics. I know the first one is the trackpad but for some reason its now dead too. Whats odd is when I turn notebook on the backlight keys flash then it goes dark and keys are dead. What is the second purple connector I have taped?

    Have I done the cmos battery correctly.?

    What else could I have broke that impacts sound?

    There is a clip with no ribbon in it, have i missed one? see the circled one next to the second purple I have taped.

    Anyway do your best techies, help me out please, try and diagnose. I dont know why there is a spare unused cliip, I dont remember it in the tear down. I just wish they would label things so I know what Im breaking or fixing.

    Image folder URL below

    https://imgur.com/a/5pXU2mB
     
  10. NYCtech

    NYCtech Notebook Consultant

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    I suspect some how Ive stuiffed up the sound card reinstallation.
     
  11. NYCtech

    NYCtech Notebook Consultant

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    Guys please help, Ive uploaded the pics into a gallery. Why Is my sound not work?

    What are each clips used for, and that ribbon from the sound card over, what is that for? it doesnt seem to want to sit in place.
     
  12. NYCtech

    NYCtech Notebook Consultant

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    No help. if nobody here has the knowledge I doubt anywhere on the internet will
     
  13. custom90gt

    custom90gt Doc Mod Super Moderator

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    I mean it's hard to tell from the pictures. It looks like the black IO cable going into the MB also has a broken clip? If so, that's why your sound doesn't work. The clips not only function to retain the cables, they also function to press the cable against the connector. If you're crafty, perhaps you can find something to force the cable up into the connector (like a folded sheet of paper or something) and then tape down the connections.
     
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  14. NYCtech

    NYCtech Notebook Consultant

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    Thats what I thought, its definitely due to the sound card and its ribbon imo. But I have them down tight, so Im not sure why they are not working. The bios battery, if I had that plugged in around the wrong way the PC just wouldnt start right? I tried to change it around but it doesnt fit that way.