XPS 15 (Haswell) Owner's Lounge

Service delayed slightly but here is dell response. Definitely looks like they want to fix them up which is great

"Just letting you know that I booked the service for your laptop.

I have requested the specific part that Terry advised. It seems that currently in Australia we only have the other type of board that still produces the noise.

Just letting you know that the part that I have requested, seems that they will become available in Australia on the 16 / 09 / 2014 (next Tuesday). The service should take place then. Apologies for the inconvenience caused."

 

To everyone that already got a revised motherboard through Dell Service, as the CPU is soldered, does it come with refreshed Haswell processor i7-4712HQ in case of the top-tier system, or still with the old ones built in the late 2013 models i7-4702HQ?

 

Turns out that ACPI thermal zone support is broken in XPS 15 BIOS (A06 and earlier) - found by Linux ACPI thermal developer - https://bugzilla.kernel.org/show_bug.cgi?id=83921

:/

 

My revised board came with the same 4702 CPU I had, though I imagine people who have 4712 CPUs and get revised motherboards would get the 4712. Yes the CPU is soldered onto the board, but that happens either at the Dell factory or perhaps the factory of their motherboard supplier.

 

Anyone else feels the latest nvidia drivers have created throttling problems that were not existing before? the 337.88 drivers were great in performance but with the recent 340.52 I cant play for long before any game starts stuttering and dropping frame rates. Also, the games that used to open full screen now open windowed or letterboxed. Why is that happening?

 

Hi Everyone,

I'm running Windows 8.1, but I want my trackpad to work exactly as if I was running Windows 7 or earlier. In other words, I want to disable the new "swipe" controls and behaviors associated with the trackpad (and screen). In the "PC Settings" panel, I have already disabled both types of swipes associated with "App Switching" -- and now if I swipe my trackpad (or screen) from the left palmrest, I don't list or switch apps. Great! The problem is that if I swipe my trackpad from the left palmrest, the track pad does NOTHING! It doesn't move the cursor at all! In Windows 7, the same motion would begin to move the cursor as soon as my finger left the palmrest and connected with the trackpad! This is a big deal for me because I'm left handed, and I use the left side of the trackpad for almost all my cursor control, often starting with a finger that glides in from the palmrest!

Can anyone tell me how to restore the behavior of my trackpad as it was in Windows 7?

Thanks!

Jay

 

Hi, I've recently purchased a Dell UP2414Q monitor and everything is working fine at 30hz, but having problems running at 60HZ 3840x2160. I've had some success but am getting corruption on the screen when moving windows around, excessive tearing down the middle of the screen (where the 2 halves are joined). This is the 2nd monitor I've tried so I'm beginning to wonder whether anything needs to be setup on the laptop for this mode to function correctly?

thx Lee

 

Try using the Control Panel > Mouse > Dell Touchpad settings rather than the Win8 PC Settings app to disable gestures. Failing that, uninstall the Dell software entirely and find Synaptics driver 16.3.15.1. Newer versions are available on the Synaptics site, but they won't install unless you disable driver signature checking on Windows, which I don't think is worth it. The Synaptics drivers seem to work better for people who have tried both and allow a lot more customization in the Control Panel applet.

I posted about this a few pages ago. Intel has a new driver out that kind of works with 4K @ 60 Hz, but on this system you'd have to install it through Device Manager since the Setup routine closes saying to get an OEM driver, and even then apparently people are having issues. Dell Support has a page about this saying that this is a driver issue that Intel needs to fix.

UPDATE: Found the link. http://www.dell.com/support/Article/us/en/19/646992/en

 

See my post: http://forum.notebookreview.com/del...ion-m3800-owner-s-review-306.html#post9764345
I have the A01 model (the A00 model is meant to have had a number of issues). With these drivers, it works much better, and the only problem I have now is that the monitor doesn't always work when the computer wakes up from sleep. However, flicking between "PC screen only" mode and "Extend" screen mode (which is what I use) typically fixes it.

 

Thanks for the help on the overheating issue guys. Changed some settings and the problem hasn't happened since.

 

thanks for the info, though a bit disappointed there's no eta for the driver update. not sure whether to keep the 60hz monitor or replace with a 30 which is quite a lot cheaper...

 

Agreed, though lack of an ETA is apparently Intel's fault. I would definitely keep the 60 Hz display because it will provide a much better experience once it's usable. Even the mouse cursor looks laggy to me at 30 Hz, to say nothing of watching video, etc.

 

Hello everyone,
I was just wondering how much did you guys paid for your laptops? I'm thinking about getting the top spec model(1799€). As a student/vip club member I can get 10% off but I was hoping to get even better deal. I have been on the phone with them twice already but they wouldn't go beyond 10%. I always thought that is possible to get good deal if I deal with them on the phone.

 

There is a driver update. You just need to read the message I linked previously, and download the driver from the Intel website that I linked. The URL that jphughan linked is now out of date, as the driver has been updated - it just hasn't been formally released - nor has Dell created their own OEM version of it. But the monitor works fine in 60 Hz with the updated drivers. I'm using it right now!

 

10% off is a pretty good deal. I've been following this thread and the M3800 thread since the beginning and I don't remember anyone getting a better deal just for calling and asking for one. Of course some people get Premier discounts, education/employee personal purchase discounts, and of course coupon discounts when they come up (for a while there was a Mystery Coupon promo that occasionally gave out 30% off coupons), but unless you have one of those, I wouldn't expect to do much if any better than 10% off.

 

I just received my xps15 today (top tier).
So far so good, with a few quirks that I will review a bit later - but first I wanted feedback regarding a weird anomaly with the display brightness.

I have turned OFF the adaptive brightness, but have noticed that the screen changes its intensity (very slightly) every so often.
All my drivers are up to date.

(As an example - this forum which has a lot of white on the page), I notice that the bright pure white background will go slightly dimmer for a while, and then come back to full brightness a bit later (30 seconds or so, but not consistent).

Is there another setting that is affecting this somewhere that I have missed ?
Is the Dell True Color (whatever that does) the issue ?

 

UPDATE: it is not the brightness that seems to be fluctuating - it is almost the shade/color. As I am writing this, the whites (as an example) are cycling between white, bluish-white, pinkish-white, grey-ish white.
What's going on here ???

 

yes they started to install this on the later releases, uninstall it.

 

Thanks GoNz0. I disabled Dell True Color just now and that "possessed" behavior has stopped.

 

One of my systems is scheduled to receive the fixed motherboard today (even though I haven't received any call from the engineer, so I have no idea when and if they will actually come).

I tried to locate the part number from the Dell Support site, but the Support History page says there are no parts scheduled.

I'll report my experiences with the fixed board.

 

Ok, so I have had a day to play with my new XPS15 (top tier) model and have some observations:

- NO coil whine
- NO dead/stuck pixels
- NO uneven backlight on keyboard
- NO light bleed around the screen
- NO misalignment of the screen/keyboard (all fits the way it should)
- NO splendid mode enabled (Dell defaulted to the standard/generic mode)
- Scaling/zoom is set to 200% (which actually works well for me)
- ALL updates (firmware/software/drivers) were already done by Dell - except for the audio driver - which I promptly took care of.
- Trackpad click buttons worked as they should (no sticking - yet)

[Anomalies]

DELL PC CHECKUP
When I ran the Dell PC checkup, the main memory failed the test.
Rebooting and trying again - the test passed.
I ran it again two more times later, and it passed all other times.

DISPLAY FLUCTUATIONS
- I turned OFF Adaptive Brightness for power/battery, but still noticed TWO weird things.

[1]
The color/hue of whatever was on the screen would cycle between various "shades" - especially noticeable on a white background.
At first I simply "disabled" Dell True Color - which fixed this.
Then I thought about it some more and decided to actually UN-install it, as the way it misbehaves, I'll never ever use it anyway.

[2]
When on battery, the brightness of the screen would "change" slightly if you changed from a screen with darker images to one where it had lighter/brighter images. For example, minimizing and then maximizing a file explorer window.
This would cause the screen to almost "compensate" for the added/reduced brightness of the content on the screen.
To fix this I went into the Intel Graphics Properties, Power, On Battery - and turned OFF "Display Power Saving Technology".
This made a big difference to the consistency of the screen brightness - to the point where I had to turn the brightness DOWN a bit as I
typically like to run at full brightness normally.


[OTHER OBSERVATIONS]
- Although very nice, I think the QHD screen is overkill. 1080p is more than enough on a 15.6" display.
- Most programs play nice with the scaling, but some are practically unusable as the text/buttons are so small you need a magnifying glass and a steady mouse-hand to deal with it.
- Battery life is not great, but it is OK considering how bright I like to keep my screen.
- Trackpad has a nice slippery feel to it. I am using the stock drivers and so far no issues.
- Fans do kick in and usually are not too loud, but on occasion they were a little bit loud (plugged in, and on hard flat table).
- On battery, on my lap, my knees do get quite warm from this laptop - but I can't see how any other laptop would be different.

I am very critical for quality and I must say that my expectations were met with the unit I received.
I was prepared to send it back if (any) defect presented itself, but gladly this did not happen.
If all goes well (until my 30 day refund period expires), then I will be keeping this very expensive laptop.

 

I was going to recommend disabling Intel Display Power Saving Tech, but it seems you already found that one -- and I added it to the XPS 15 Wiki in the same article covering adaptive brightness since it's not an obvious place to look for this type of feature (like, say, Power Options....), and the feature itself can produce some maddening behavior. On laptops with earlier revisions of this tech that I've used, the tweaks it makes to the LCD backlight would actually wash out colors and destroy gradients. I thought I had a faulty LCD until I finally found this option somehow.

You may also want to check your Power Options and set the Intel GPU Power Profile (whatever it's called) to Max Performance on AC, since I believe the default at least on the Balanced profile is some intermediate setting -- then again the factory image that I wiped might be configured differently.

Also remember to disable Splendid Mode in Windows Mobility Center. Yet another feature buried in an unintuitive location.

If you still see changes when switching between bright and dark content, it's possible that this display uses local dimming or some other backlight tricks to enhance contrast ratio like many LCD/LED TVs do. I don't know about the backlight in detail so I can't confirm this, but if it does, there's nothing you can really do about it.

 

What is "Dell True Color"? - not something I've heard of before being installed on these laptops.

 

Hi IceManKent,

Thank you for that as, Finally & Thankfully someone gets a unit that is as Happy with it as I Thankfully am. :hi2:

Best Regards,
SD

 

Finally got my motherboard replacement today.

Got to 100% charge and................................SILENCE.

What a wonderful thing that is.

 

So I finally ordered Xps 15 top spec version. I pleced the order on 17.09. and since 18.9 the Dell order status saying "delivered". Anyone had similar issue before? When I click on order no, I see "Carrier: SYNE". Who are they? Thanks

 

Mark, I’m glad your problem is sorted.

There have been two different noise problems that users have complained of, as described by a post by jphughan on the Dell Community forum (quoted below).

Can you please clarify which of the two noise issues you had? I assume it is the second of the two noises based on your post, but I was interested if you had the other problem as well, which I believe jphughan said was not fixed by his motherboard replacement?

Quote from jphughan: “One noise that people have discussed here is sort of a scratchy/garbled noise that occurs most noticeably when the built-in panel is enabled and you're scrolling a window like a browser. The other noise is the one you're talking about, which is a constant-pitch noise (like the "mosquito ringtone") that persists regardless of what you're doing on the machine, but only happens while the machine is plugged into AC and the battery is not charging.” XPS 15 9530 - Noise problem? - Laptop General Hardware Forum - Laptop - Dell Community

Video showing the noise when scrolling: https://www.youtube.com/watch?v=k_dWBdrI46Q

 

How do I stop throttling? Of late, games start stuttering after playing for 5-10 minutes. This never used to happen before with old nvidia drivers and a02 bios. IMO if everything works fine we should never update drivers, they always break what was working fine previously

 

A few things I would check:

• Task Manager: Any other processes running using a lot of resources? Disable things in the Startup list that aren't essential.
• Scan for malware with Windows Defender and Malwarebytes.
• Watch GPU clock with nVidiaInspector while gaming. If it drops when you experience throttling then the GPU is probably not cooling properly. I had an XPS 15 with a bad thermal GPU setup and had Dell repaste it, which fixed the throttling.
• Watch the CPU clock/temps with Intel XTU to see if the CPU is the cause.
• Try nVidia for latest drivers: Dell drivers are never up to date. This won't fix throttling but it may help with game performance.
• Make sure that nVidia (not Intel) is used for your games. nVidia Control Panel | Manage 3D settings | Program Settings: Choose your game and in 2. select High-performance NVIDIA processor.

 

Update on my new XPS15: (still loving it, btw)

I'm not sure if anyone else has reported the following, yet - but:

**** 2.4 GHz WIFI and the DELL Bluetooth do NOT work well simultaneously !!! ****

My home router is a DLink DG-4500 router, running on 802.11g (2.4Ghz band).

I have been running this laptop through the paces for a few days now and the WiFi has been great.

THEN I decided to set up a Bluetooth connection to my Avantree Roxa BT audio receiver.
Well, the BT connection worked well - no issues.

BUT, I then started to get VERY poor WiFi speed and throughput.
Also, my WiFi connection would simply drop completely - when browing, streaming youtube, etc (under load/use).

I know that Bluetooth also uses the 2.4Ghz band, so I would imagine that all of this behavior is due to the two signals interfering with each other - (802.11g 2.4Ghz and BT 2.4Ghz).

In any event, I have disabled Bluetooth and my WiFi has returned back to normal.

Too bad there is no other solution - except to run the laptop on a 5Ghz WiFi band if you want to also use Bluetooth !
Ahhh, I wanted a new router anyway, I guess

 

So I've had my XPS 2014 for roughly 1.5 weeks, and can report my findings and user experience thusly!


- NO coil whine at all, never heard anything even close to an electrical whine.
- NO dead pixels, screen burn etc.
- NO OS instability, despite having rebuilt the system onto an SSD the day I got it.
- NO mechanical or electronic faults with hardware, all USBs work at their blistering USB 3.0 speed (save the one USB 2.0, naturally).

I am very impressed with this product. I've owned the earlier model of this laptop, and as far as I can see (with the exception of its not supporting windows 7) this edition of the XPS 15 fixes a host of serious flaws with the old laptop including but not limited to:

-terrible cooling system (now with dual fans, combined heatsink and proper venting in front of screen)
-i5 power (i7 was available on the older model, but not in haswell)
-additional USB port
- A GPU that doesn't choke nearly as much with the games I play (DayZ, ARMA 3 etc)

I've never had an overheating situation, although it does get quite warm when playing games with relatively high settings, and I can only get the system to throttle at ultra settings on DayZ and ARMA, and my internet connection collapses well before that anyway.

Aside from the new, slimmer body which I could take or leave, the power light being on the power button is nice, a light being on the charge cable is also nice and the 3200x1800 is gorgeous. Chrome works with scaling well, and it looks amazing. I placed this next to my girlfriend's MBP retina, and there is a noticable difference, especially when comparing high res bird photographs, with high levels of fine detail in the feathers, eyes etc.

One thing that is particularly irritating for me was the lack of Win8 product key on the chassis, its hidden in the registry and you need a tool like

https://www.magicaljellybean.com/keyfinder/

to be able to retrieve it. I used the above software, and it found the key plus more information, which was great for my rebuild process.

I dont use the laptop on battery much, but then I never do. The keyboard is the same font as the last, which I quite like although there are more function keys on this keyboard which is nice for more functionality. Cant's decide on the slightly grippy palmrest coating yet, as it does seem to attract dust a bit. Haven't had much use with the trackpad, as I'm an external mouse user primarily.

My only major complaint at the moment is the WiFi. Its not nearly as good as ethernet (I use a D-LINK USB 3.0 to ethernet adapter), so I'm wondering if there is a driver problem or an issue with the adapter unresolved. Am still working on it, will update.

Thats more or less it for now, overall I'm highly impressed. The system is fast, secure, never hangs and playback of games or videos or even just the internet and documents is amazing through that fantastic display. This is truely Dell's best premium laptop offering to date.

Image below is the inside of the machine, I often take internal photos for future reference, and I'll post here in case anyone else wants to know what it looks like/ positioning of components. (The MSATA chip and socket are under the yellow right angle power ribbon, that pulls off with those tabs)

 

Quick question guys, where can I get the 91whr battery? I currently have the 6-cell 61 whr version. Does that also mean that I'll have to sacrifice my HDD (rarely use, 1gb 5400rpm)?

 

Call Dell Spare Parts, and yes.

 

I think there's a Bluetooth Coexistence setting in the Wifi adapter's Device Manager Properties page under the Advanced tab. Maybe try playing with that? Otherwise it's very possible that the hardware has simply been optimized to favor Bluetooth in 2.4 GHz now that 5 GHz WiFi is becoming the standard and range constraints in that band are becoming less of an issue -- in fact 802.11ac only works on 5. AC devices that support 2.4 do so only with legacy standards.

 

Thanks - but I could not find a Bluetooth Coexistence setting in the wifi adaptor or the Bluetooth device settings either.

 

in my experience it doesn't thermal throttle, it current limit throttles both cpu and gpu,

 

Some people have had some success disabling "Bluetooth(R) AMP" in the advanced setting for the wireless adapter, so you could try that. However, it didn't seem to make a difference for me. I've now had two machines with intel cards that provide both bluetooth and wireless (sharing the same aerial), and I have had problems with both - the drivers seem to be very unreliable (doesn't connect after sleep), the speeds are slower if the signal strength is not strong, and they require a very good signal strength even to connect and maintain a connection. My older machines, with separate bluetooth/wireless cards, do not have any of these problems. I have resorted to using a wifi dongle with the Dell when I'm not near the router.

 

Since the Accessories page is dead I am going to post this link here. Other fellow members and myself have been looking for a hard shell case to put over the aluminum body so that it does not get scratched; such as the speck and ipearl cases for the Macbooks. If those of you that are interested, and those of you that are not, would please put in a product request on this link it would be greatly appreciated because this would be the first hard shell case out for this laptop- mCover® Hard Shell Cases for Mac | PC Laptops | Chromebooks | Ultrabooks | iPads | Netbooks | Kindles | Nook | Nexus by iPearl Inc, USA | www.ipearl-inc.com | mcover.us | mcover.net. On the top of the website there is a link to "product requests" which you can then submit what product you are requesting for and they price you are willing to pay. I think $20 is a fair price. Thanks! Btw, I know the website looks sketch but it's safe.

 

Hi everyone,
I received my XPS 15 yesterday and at first everything seem ok. However tonight when I turned the laptop on I started to hear some noise. I'm not sure if it is the infamous coil whine or not but I can hear it even if the keyboard backlight is off. Here it is:
<iframe width='420' height="315" src="//www.youtube.com/embed/im-_v6kd9Ps" frameborder='0' allowfullscreen></iframe>

Is this a coil whine? Thanks a lot.

 

yes.

mine didn't the first day as well. Then it came and went for awhile and now I can't remember the last time I heard it.

 

I called Dell support today and they sending me the replacement. Hopefully the new will be ok so I can set up all my programs, copy over all the projects and start using it.
Otherwise it's really great laptop, screen is absolutely amazing, really fast, thin and light. Great upgrade over my old XPS 15(L502).

 

WiFi Issues

It seems that my WiFi woes are not resolved after all.
I have thoroughly researched this thread, the Dell forums, and the Intel forums/site regarding flaky WiFi performance with this AC7260 card.

Here's what is happening to me.
After a reboot/restart, everything is working fine - fast connection, fast throughput. When I say fast, I mean no delays, and speed comparable to my other two laptops in my home.

Over (time) - perhaps 10-20 minutes of use - I notice that my wifi (throughput) drops to almost zero, or is erratic - jumping between zero and slow speeds. It will also occasionally drop its wireless connection entirely.
REBOOTING fixes it, until it happens again - in 10-20 minutes.

I have since updated to the latest Intel drivers - version 17.1.0.19 - but all that has changed now is that Wifi drops (less often), but the erratic speed/throughput issues remain.

In my research I have seen others suggestions regarding turning different settings on/off, etc on both the WiFi adapter and also on the router - and the consensus has been that none provide concrete resolution.

My router is a Dlink dgl-4500, running only 802.11g (2.4Ghz).
I wanted to eliminate the router as the problem, (even though this seems odd, since all other wireless devices have no issues) - so I purchased a new Asus AC RT-87u.
For comparison purposes, I enabled only the 2.4Ghz radio on the new router.
The Dell connected at 802.11n and speeds increased - albeit temporarily - as the slowdown that happened with my other router, started to happen with the new one also.

So, since I have now wasted almost a day of my time trying to troubleshoot this - I am seriously considering my options on if this can be resolved.
Do I return the laptop ?
Do I call Dell and go through an excruciatingly painful troubleshooting exercise that may also prove fruitless ?
Do I call Dell and demand that they replace the WiFi card - (perhaps there is a hardware issue ?)
Do I, like most current users, wait, and hope that a "driver update" will somehow magically fix this ?

Having only just received this 9530 on September 15th, I am still within my 30day return period.
What are my options, being still within that period to obtain either a new Wifi card or some other potential fix ?
If Dell were to install a new WiFi card - does my 30 day return period get extended, or am I still held to the original 30 day period ?

What's the best course of action, here - as I want the least amount of hassle possible.

Also, does the fact that a REBOOT fixes it (temporarily), indicate that the problem is (driver) related versus a hardware issue - or not ?
This is extremely frustrating.

 

Out of curiosity, did you ever test the AC87U with 5 GHz to see what happened? Or are you avoiding 5 GHz because you only purchased the AC87U to compare it with your D-Link and then return it rather than actually keep it? Additionally, does doing an ipconfig release and renew rather than fully rebooting the system resolve the issue? What about disabling and re-enabling the WiFi adapter itself in Device Manager? What are your Wireless Adapter Settings set to in Power Options > Advanced? Are you running 20 MHz or 40 MHz channel width on 2.4 GHz?

I seriously doubt this is a hardware issue if it goes away when you reboot, so I would hold off on calling Dell for now. Then again, your issues are definitely more severe than what others have reported, especially given that they're occurring with two different routers, so I'm sure you wouldn't have too much trouble getting a replacement approved if you wanted to push for it. But before you go there, if the system is still new to you and you'd be comfortable performing a clean install (ideally from generic media, but the Dell recovery option might work too), I'd consider trying that to rule out software causes. I'm not sure what software might explain the behavior you're seeing, but the fact that this issue is confined to this laptop in your home, is router-independent, and is consistently solved with a reboot makes it a possibility. If even that doesn't fix it, then drivers could indeed be the culprit, but again, your issues are much more severe than others have reported, so I'd be surprised if they were solely responsible for this behavior even on two different routers.

Another possibility I'm wondering about is the antenna connections. I'm not sure if a bad antenna connection could become more severe over time to explain the degradation after a few minutes and then recovery after a reboot, but if you've got the right Torx screwdriver available, you could always try disconnecting and reseating the two antennas.

 

What is your signal strength like? I get similar results (slow speeds, drop-outs, and failures to connect), when the connection is middling (3/5 bars). I suppose the question is - do you get exactly the same issues when the laptop is sitting right next to the router?

 

The adaptor is set to Auto for everything (channel width).
I purchased the AC87U to enable me to eliminate the router as the problem. I may/may not return it - to be determined.
I so far only tested the 2.4 GHz on the new router.
I have played around with forcing 20MHz width on both the router and the laptop wifi. This did not change the behavior.
PS, doing a speedtest with my dell and also my GalaxyS4 - the GS4 gets 32M down and 3M up, whereas the dell (starts) at getting those same throughputs, but at the time of this writing, gets 7M down and 3M up. (the Dell wireless can't even compete with my smartphone !)

I just now tested the 5GHz band - using AC.
Same pitiful speed/throughput. Once again, my GS4 got around 33M down and 3M up, but this time the dell did around 4 down and 1 up - even worse !

I even moved close to the router and the speed did not change - so it is not a distance issue.

There are no other apps actually running/in use other than task manager, web browser, speedtest.net, and "in-SSID-er".

I am not sure I want to do a full system restore either clean or from Dell recovery - for the wireless issue, but I understand that it would eliminate the possibility that an application that is running could be a contributor to the issue.

I, too, would not think that if it was the antennas (that needed to be re-seated) - that it would be a problem that would gradually get worse, only to be fixed by a reboot. I am a bit hesitant to crack the chassis open and start prying the connectors off.

I think this points to a firmware issue or perhaps an issue with the card, itself.

There has to be a way to fix this - I appreciate your input btw.

 

Well, that's the weird thing - it happens even when near the router - with full bars of strength.
After a reboot, the wireless works WELL - as expected - but over time, it degrades and degrades to the point of being so slow it is not useable anymore.
So, I know it "can" work - which makes this so mind-boggling.
The internet searches I have done prove that mine is not an isolated case - but I have no idea what is wrong or how to fix it.
This stuff is just supposed to "work".

I am open to ideas. I am not sure what suggestions Dell would have for this. Maybe I should try giving them a call.

 

Have you been running InSSIDer the entire time you've been noticing this? InSSIDer will hugely degrade WiFi throughput on your system because it keeps the WiFi adapter almost constantly tied up performing site surveys and other activities that prevent it from devoting hardware resources and airtime to transmitting and receiving data. That alone could explain what you're seeing.

If that doesn't fix it, I'm still wondering whether ipconfig release/renew or disabling/reenabling the WiFi adapter itself solves the issue instead of a full reboot, as well as what you've configured in your Power Options settings.

 

No inssider was not always on. The problem exists even when not using it. I will keep testing with ipconfig and enabling and disabling wifi in device manager to see what happens.

 

These issues that "Everyone" is experiencing is just Truly Unbelievable and just has me Completely Floored!

I have been saying to myself, with Thankfully owning a unit without and I mean without One referenced problem that has been circulating in this gracious Forum, how much do you think I can get for mine?

Seriously, if "Anyone" on this gracious Forum needs or would like to check Anything aka Settings or whatever vs mine Please just let me know, as I just hate to repeat myself or worse yet Rub it in by any means, yet I have not had Thankfully One issue with this Super GREAT unit and maybe just maybe I somehow got the one that was built for Michael!

Best Regards,

 

On the Intel forum - for this specific Intel Dual Band Wireless AC 7260 card, you will see many frustrated users and posts.
It almost looks like it is a hardware issue that Intel does not want to admit to, and is trying to mitigate it somehow with firmware tweaks - to no avail.
I am surprised that this forum does not have more posts that discuss this issue - as it is a harsh reality for mine, unfortunately.
If you want to experience the horror - here's the link:
https://communities.intel.com/thread/47983?start=0&tstart=0

If Dell has no plans to (change) the model/manufacturer of the wireless card in an attempt to fix this issue - I may have no course of action but to sadly return this machine - as without reliable connectivity, it is useless.

For now, I will continue some testing - but I have read posts from the other forum - where this has been going on for a year now - where they have tried everything under the sun to fix the problem - and nothing works - short of installing a different wireless card. Sigh.