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    XPS 15 (Haswell) resume from sleep issues

    Discussion in 'Dell XPS and Studio XPS' started by rplst8, Jan 22, 2014.

  1. rplst8

    rplst8 Notebook Guru

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    When resuming from sleep, my XPS 15 Haswell will sometimes come up with the laptop screen off. No amount of key presses or mouse movement will turn the screen on.

    If I close the lid or press the power button, it will sleep again, and then if I wake it back up *then* it will work.

    Anyone else have this problem?
     
    rplst8, Jan 22, 2014
    #1
  2. kingchris

    kingchris Notebook Guru

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    Mine is exactly the same, even with an external Dell keyboard plugged in the sleep button (on the external keyboard) won't wake it.
     
    kingchris, Jan 22, 2014
    #2
  3. marc515

    marc515 Notebook Consultant

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    I have the Base 9530 Haswell, and the problem I've been having after sleep it I can get to my desktop, but then it freezes.

    Mine also freezes when switching users.

    Dell can't figure it out and is sending me a new computer.
     
    marc515, Jan 22, 2014
    #3
  4. Zero000

    Zero000 Notebook Deity

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    Why didn't you just get a Mac instead?
     
    Zero000, Jan 25, 2014
    #4
  5. JudgeTredd77

    JudgeTredd77 Newbie

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    Hi, did you ever find a solution? I am having the exact same problem and Dell Support does not seem to have a solution.

    Thanks!
    Judge
     
    JudgeTredd77, Mar 23, 2014
    #5
  6. bikkeltje

    bikkeltje Newbie

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    Still no one has found a solution?
     
    bikkeltje, Jul 18, 2014
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  7. matzalog

    matzalog Newbie

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    I had this problem for a while. Have mSata 512GB SSD.
    It seems it's fixed after the latest BIOS update Resume times maybe not as quick. But it is at least reliable.
     
    matzalog, Aug 2, 2014
    #7