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    XPS 15 9550 4K Image Retention/Burn In

    Discussion in 'Dell XPS and Studio XPS' started by NNate, Feb 21, 2016.

  1. NNate

    NNate Newbie

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    I bought my i5, 8gb, 4K XPS 15 from the outlet a week ago.

    I've been noticing a couple issues, but the biggest is image retention/burn in like you'd get on an older Plasma TV set. For example, if I push Ctrl-Alt-Del, I can still the the start button, cortana, tray, clock, etc. I waited a minute and could still make out the windows start button. Another example, if I have a webpage with solid black colors in bars or whatever and then go to a gray screen, I can still see that old webpage. I'm guessing this isn't normal?

    The right side of my screen has a yellowish tint to it as well - I understand perfect uniformity is impossible, but you'd think that this top of the line screen would be fairly uniform

    Very disappointing for a laptop that costs >$1000.
     
    NNate, Feb 21, 2016
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  2. ghtop

    ghtop Notebook Consultant

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    You bought a second-hand dud, send it back.
     
    ghtop, Feb 21, 2016
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