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    XPS 15 9550 4K Monitor Color issues

    Discussion in 'Dell XPS and Studio XPS' started by jayjet, May 7, 2016.

  1. jayjet

    jayjet Newbie

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    Has anyone with the 4K screen notice that colors feel extremely "blocky"?



    at 1:49, I couldn't help but notice that the colors in the background is extremely "blocky."
    [​IMG]

    I compared 9550's screen to my $100 Full HD monitor from AOC, and realized that my cheap monitor has much "smoother" color change in gradating backgrounds.

    I can't believe my $2000 laptop is having this kind of issue. Please help!
     
    jayjet, May 7, 2016
    #1
  2. Flav_cool

    Flav_cool Notebook Consultant

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    Funny I was just watching this video 5 minutes ago. Mine doesn't look like that at all. Video looks smooth and super HD. Make sure it's actually playing in 4k, and you'll probably need to calibrate the display, gamma seems way out of whack. Having said that it's normal to see a bit of blocking in digital video from the encoding, especially in gradients or fast motion. Pull up a high resolution image and see if you still have banding.

    I had to turn down my saturation for the colors to look normal, it was way over saturated. Used the preinstalled Intel Graphics settings for now.
     
    Last edited: May 7, 2016
    Flav_cool, May 7, 2016
    #2
  3. jayjet

    jayjet Newbie

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    Hey thanks for the input!

    I didn't know that this was called banding. I did more research on reddit and found the solution.

    https://www.reddit.com/r/Dell/comments/3rq9se/anyone_else_have_the_color_banding_issue_with/

    Apparently the Dell PremiereColor software causes banding in Microsoft Signature Edition XPS 15.

    Which is weird, but I uninstalled it. The screen looks a lot better now.
     
    jayjet, May 7, 2016
    #3
  4. agudallago

    agudallago Notebook Guru

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    In my case uninstalling premiere not only didn't fix the issue but actually made it just worse. I think a little banding might be unavoidable

    Sent from my Nexus 5X using Tapatalk
     
    agudallago, May 9, 2016
    #4
  5. jayjet

    jayjet Newbie

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    OP here.

    After uninstalling premiere, I noticed that the problem reoccurred!

    I fixed it by roll-backing the HD530 driver from 4390 to 4331, which I found here.

    I am unsure how or why premiere becomes a factor in this issue, but I keep it uninstalled.
     
    jayjet, May 10, 2016
    #5
    doubleup_dan likes this.
  6. agudallago

    agudallago Notebook Guru

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    Could you take a snap of that exact moment in the video?


    Sent from my Nexus 5X using Tapatalk
     
    agudallago, May 10, 2016
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  7. jayjet

    jayjet Newbie

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    [​IMG]

    If you can't find a solution the banding issue, perhaps doing a clean install would not be a bad idea.
     
    jayjet, May 12, 2016
    #7
  8. doubleup_dan

    doubleup_dan Notebook Enthusiast

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    After doing a fresh install using Gonzos guide this happened to me (had it since december with no issue)

    but I rolled back the driver and now it is fixed, thanks
     
    doubleup_dan, May 30, 2016
    #8