The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    XPS 15 L502x keyboard issue

    Discussion in 'Dell XPS and Studio XPS' started by issaksdu44, Feb 9, 2015.

  1. issaksdu44

    issaksdu44 Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    Hello

    I have an issue with my XPS 15 L502x keyboard. Some keys don't work correctly, they ometimes just don't respond.

    I'm wondering if it is a driver issue. I give you screenshots of my keyboard's sys files on Win7 64bits (sorry it is in french, but guess anyone can understand).

    [​IMG]
     
    issaksdu44, Feb 9, 2015
    #1
  2. ximinez

    ximinez Notebook Consultant

    Reputations:
    15
    Messages:
    132
    Likes Received:
    2
    Trophy Points:
    31
    ximinez, Feb 9, 2015
    #2
  3. issaksdu44

    issaksdu44 Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    everything is correct with cables

    i just thought that the driver should be a usb driver not a PS2.

    Standard PS/2 keyboard
    Microsoft 6.1.7600.16385

    details
    system32/drivers/aswkbd.sys Avast software 9.0.2021.515
    system32/drivers/i8042prt.sys Microsoft win7_2tm.090713-1255
    system32/drivers/kbdclass.sys Microsoft win7_2tm.090713-1255
     
    Last edited: Feb 9, 2015
    issaksdu44, Feb 9, 2015
    #3
  4. ximinez

    ximinez Notebook Consultant

    Reputations:
    15
    Messages:
    132
    Likes Received:
    2
    Trophy Points:
    31
    Nope. The keyboard is attached to a PS/2 bus, so a PS/2 driver is correct. If reseating the cables doesn't help, I'd replace the keyboard.
     
    ximinez, Feb 10, 2015
    #4
    issaksdu44 likes this.
  5. issaksdu44

    issaksdu44 Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    anyway, i see that i have to buy an external keyboard
     
    issaksdu44, Feb 10, 2015
    #5
  6. ximinez

    ximinez Notebook Consultant

    Reputations:
    15
    Messages:
    132
    Likes Received:
    2
    Trophy Points:
    31
    Why? Replacing the keyboard on the L502x is super-easy, and the keyboards can be aquired for cheap on eBay.
     
    ximinez, Feb 10, 2015
    #6