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    XPS 15 white screen followed by beeping?

    Discussion in 'Dell XPS and Studio XPS' started by corn4ahead, Aug 20, 2011.

  1. corn4ahead

    corn4ahead Notebook Guru

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    I have had my XPS 15 for about 2 weeks and all the sudden, my screen went white and eveything was unresponsive. So i powered it down by holding the power button. Then, I turned it back on and there was a black screen and the computer was making a beeping noise. It beeps 8 times. What's going on?
     
    corn4ahead, Aug 20, 2011
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  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Screen going white could be a defective video card, motherboard, bad stick o' RAM. Did you try displaying the video externally and see what happens?
     
    Tsunade_Hime, Aug 20, 2011
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  3. corn4ahead

    corn4ahead Notebook Guru

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    Well I called dell tech and they said that 8 beeps is a display failure. But im pessimistic. I feel like it is more. They said that all they are going to do is replace the screen.

    And yes, it turns on(backlit keyboard and illuminated power button) but the screen is still black and then beeps 8 times then pauses and then another 8 beeps and so on. Plugging in my hdmi to my tv did nothing.
     
    corn4ahead, Aug 20, 2011
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  4. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    If you try to output externally and it fails, it could be more than an LCD problem (GPU, RAM, motherboard).
     
    Tsunade_Hime, Aug 20, 2011
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  5. corn4ahead

    corn4ahead Notebook Guru

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    Yeah, i called back and they are just sending me a new one. Thank god. I just didnt want to risk it still not working or have future problems.
     
    corn4ahead, Aug 20, 2011
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