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    XPS 1640 audio

    Discussion in 'Dell XPS and Studio XPS' started by paolo2, Jul 13, 2012.

  1. paolo2

    paolo2 Notebook Geek

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    I have lost my audio output.
    I usually have a pair of speakers plugged in at work, which works fine, but I have just pulled the plug out and I'm getting no sound from the on-board speakers.
    The connection/disconnection of the speaker jack is being detected, as the IDT control panel confirms and i can see activity on the eq display, but can't hear anything.
    Anybody got any ideas?
     
    paolo2, Jul 13, 2012
    #1
  2. dave-p

    dave-p Notebook Deity

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    there maybe a physical problem with the jack itself it may not be reverting to the internal audio feed.

    if you can't get it to switch back, replacing the jack is the only option i can see.
     
    dave-p, Jul 13, 2012
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  3. paolo2

    paolo2 Notebook Geek

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    Does that involve replacing the motherboard, or is it a separate part.
     
    paolo2, Jul 14, 2012
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  4. tomer861

    tomer861 Notebook Enthusiast

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    it happen to me too
    try playing with this , in out for a few times and it be OK
    it show u that the headset or speakers is still contacted?
     
    tomer861, Jul 14, 2012
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  5. paolo2

    paolo2 Notebook Geek

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    Tried the in/out trick, nothing.
    Yeah, the right hand HP socket says 'headphones connected' on the IDT panel.
    As I have an extended warranty, do you think that this would be a warranty issue or wear and tear?
     
    paolo2, Jul 14, 2012
    #5
  6. tomer861

    tomer861 Notebook Enthusiast

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    it happen to me few times , Avery time i play with that, reboot
    and in the end it work, if u have warranty u can call dell
     
    tomer861, Jul 14, 2012
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  7. dave-p

    dave-p Notebook Deity

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    yes warranty will cover this
     
    dave-p, Jul 14, 2012
    #7