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    XPS 1645 Powering Off

    Discussion in 'Dell XPS and Studio XPS' started by william17, Feb 24, 2010.

  1. william17

    william17 Newbie

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    I just had a tell tech come out and replace my lcd becuase there were some problems with it. Anyhow, to replace the lcd he basically had to take the whole laptop apart. After he was done he turned it one and it stayed on for about 20 seconds and shut down, so I tried it again but it keeps doing the same thing. My first thought was that since he took the heat sink off that maybe something wasn't seated right and that it was turning off becasue it was getting hot. The tech told me that he rechecked the heat sink and that he thinks that something is shorting out, does that make sense? Any ideas?
    There going to send me a box to send it back to have it fixed, thats going to take 10days so I figured if it was something simple I would do it myself. Or I was thinking of just returning it since I'm still within the return policy.

    Thanks for the help
     
    william17, Feb 24, 2010
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  2. danp224

    danp224 Notebook Evangelist

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    I would try to reset the CMOS battery. Should only take 5 minutes or so. I would check to ensure that the RAM is seated properly. The CMOS should reset your BIOS defaults. Just a thought.
     
    danp224, Feb 24, 2010
    #2