XPS 17 (L702x) 9-cell battery really dead? Purchase recommendations?

I've had my XPS for three years and the battery's been fine. I was using it yesterday and suddenly it powers off. I restart and get a battery error message which prompts me to press F1 to continue. I do and find that the battery light on the front panel starts blinking orange like crazy. I see an error that says something like:

"your battery has experienced a permanent failure and needs to be replaced"

Or course I'd prefer not to have to buy a new battery so I found a suggestion to remove the battery and hold down the power button for 20 seconds to reset the battery settings. I'll try that when I get home.

So my questions:

1. Any other suggestions to salvage the battery?
3. If worse comes to worse and I do have to purchase a new battery do you guys suggest doing so through Dell, or are there other recommended sites?
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Thank you for reading this,
-J

 

would also like to know.

 

Three years is pretty good time for a replacement if you have been using the laptop almost every day. I would highly recommend buying ORIGINAL Dell battery because of compatibility issues, but not necessarily from Dell as they will charge more. I recently bought an aftermarket battery for my sister's Inspiron from Amazon, and it was trash. Upon booting up, I received "battery is unidentified" and the battery does not charge. Bought an OEM Dell battery from Amazon, and it worked perfectly. Give eBay a try as well. Make sure it is OEM or ORIGINAL. It is a hit and miss with aftermarket batteries.

 

my battery started to overheat as well
if you bought any please just let me know the model

Thanks
Martin

 

I would just bite the bullet and buy a new one from Dell if they're still available.

 

I'm expecting delivery of a genuine battery I got it off ebay tomorrow - it supposed to be a brand new - 50% cheaper then from dell