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    XPS 1730 poor screen

    Discussion in 'Dell XPS and Studio XPS' started by Tim Konuch, May 24, 2008.

  1. Tim Konuch

    Tim Konuch Notebook Consultant

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    I recently purchased a refurbished XPS 1730 notebook that had a lot of light bleeding coming through all along the bottom edge of the screen. Dell just replaced the screen with a new/refurbished one. Unfortunately, it is worse than the first one. It has so much light bleeding coming through on a solid black dark colored screen, that the screen looks like it is wavey and dirty.

    Both of the screens that were replace were made by Sharp. Dell support told me that they can only order and replace the exact screen that my computer came with. Did I just randomly get two bad screens? Is there a better screen available? If so, can someone give me a part number for it so I can request this from Dell. I am very worried about asking Dell for a third replacement screen which may be as bad as the first two. Am I just unluckey with these particular screens?

    Any help or advice would be greatly appreciated! I plan on calling Dell next week.

    Thanks in advance.
     
  2. chelet

    chelet Notebook Deity

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    Get the screen replaced again. Not all Sharp screens are as bad as you've described.
     
  3. lord_shar

    lord_shar Notebook Consultant

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    Ask for the screen replacement kit with part# YU241. These are usually Samsung or LG LCD's. I had to go through 3 screen replacements because the first three had assorted issues, but the 4th one was the charm :) However, between minor light bleed and dead pixels, I'd rather eat the light bleeding as the lesser of the display-evils.
     
  4. webjeff

    webjeff Notebook Evangelist

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    Tim,

    I think its more personal oppinion, no one can tell you if its bad cause we cant see it... however, look at this article:

    http://www.notebookcheck.net/Review-Dell-XPS-M1730-with-8800M-GTX-SLI.8139.0.html

    Notice they do show the bottom part of the LCD panel as a brighter source of light, what you may be seeing is normal. Mines slightly brighter at the bottom too.

    Then again, you may have a bad screen... don't know :(
     
  5. Tim Konuch

    Tim Konuch Notebook Consultant

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    Thanks everyone for the suggestions!! I will try again with replacing the screen (hopefully with the LG or Samsung part number) .