The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    XPS 9343 - trackpad randomly turns off

    Discussion in 'Dell XPS and Studio XPS' started by ChatS, Oct 24, 2015.

  1. ChatS

    ChatS Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hi guys I bought the 9343 in august and ever since i opened it, the track pad has issues. The most notable one is that it randomly turns off and I can't move the cursor at all (works if mouse is plugged in). I love the laptop so far but this issue has been incredibly annoying. I can temporarily fix it by a complete reboot, but it also sometimes fixes itself if I leave the laptop running for awhile which has me really confused

    I installed the latest track pad drivers and flashed the track bad firmware update but it hasn't helped at all.

    Any help is greatly appreciated
     
    ChatS, Oct 24, 2015
    #1