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    XPS 9560 right shift key: odd shape

    Discussion in 'Dell XPS and Studio XPS' started by Renato Sinohara, Jun 9, 2017.

  1. Renato Sinohara

    Renato Sinohara Newbie

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    Just got my 9560, loving it.

    I just noticed that the right shift key has an odd shape, if compared to any other key. It's right edge is slightly sunken, and it is a little rounded. Picture shows it, although it is more visible than the flat picture will show.

    [​IMG]

    Is that normal?

    If not, should I do something about it (probably have to exchange the whole machine)?
     
    Renato Sinohara, Jun 9, 2017
    #1
  2. mazewing

    mazewing Notebook Enthusiast

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    No it's not normal!

    Call Dell and they will replace the keyboard.
     
    mazewing, Jun 9, 2017
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  3. Renato Sinohara

    Renato Sinohara Newbie

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    Thanks for answering. Should I do it even though it is working fine? Do you think it could lead to future problems?
     
    Renato Sinohara, Jun 9, 2017
    #3
  4. GoNz0

    GoNz0 Notebook Virtuoso

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    If you want someone with no manufacturer training to totally strip down your laptop to swap the keyboard. So no, if it works leave it alone or you other option is to demand a new laptop due to the amount of work involved.
     
    GoNz0, Jun 10, 2017
    #4