XPS M1530 CD Drive Issue

Hi. I'm having an issue with my 6 month old Dell XPS M1530. I have 3 gigs of RAM, and got everything else standard. So while burning a disc with iTunes, iTunes froze for a very long time. I tried ejecting the disc; it made a lot of noise and eventually came out.

Since then, my CD/DVD drive no longer recognizes anything I put in. It simply says upon inserting a CD, "Please insert a disc in E:" and is pompous enough to eject the disc that is already in it. If I double click or attempt to explore the drive with a disc already in it, it will sometimes get stuck in some kind of loop where it makes a funny noise every 2 seconds or so, and kind of locks up the computer until I eject it.

Any help is greatly appreciated.

 

I had maybe a similar problem in my old 600m, where if it couldn't read a disc and it kept trying to read it for a long time (like a few minutes), it actually broke the drive and it didn't read anything very well anymore. That happened twice (luckily under warranty), and after that I made sure to eject anything that it was having trouble with.

It basically sounds like your drive is broken. Dell should replace it free for you assuming it's under warranty.

 

Sounds like the CD/DVD drive has failed. Has happened on my M1530.

Talk to Dell, and with your Warranty, it should be replaced.

 

since you mentioned that you only had it for 6 months, you should still be under warranty, so call dell and have them replace your drive. I had a similar problem which my drive can read/write stuff perfectly but it fails to recognize the cds that my games require, sounds lame, doesnt it?