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    XPS M1530 burn up and resolution

    Discussion in 'Dell XPS and Studio XPS' started by stratt28, Nov 13, 2009.

  1. stratt28

    stratt28 Newbie

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    Hi All,

    I just wanted to weigh in with my experience. I purchased my new XPS M1530 in Sept., 2008. Two nights ago is shut off, wouldn't power back up and was EXTREMELY hot underneath. I have the 9 cell battery so the laptop is actually lifted up from the table surface a bit, allowing for plenty of air to circulate underneath it. I called Dell yesterday thinking my warranty expired this past September (after one year), but I was pleasantly surprised when the customer service rep. told me that it was covered until Sept. 2010 as I had purchased an extra year of warranty when I bought the laptop!!! Now THAT was a pleasant surprise!!! They are sending a tech to my house next week to replace the motherboard, heat sync and fan. I was only on the phone for 20 minutes while he had me run through some tests. Other than the darn thing melting down in the first place, I guess I cannot complain. I wonder if the components that they are going to replace have been changed to address the problem or will they be the exact same pieces? I will ask when he arrives.
     
    stratt28, Nov 13, 2009
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