The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    XPS M1710... 3 year warranty, yay or nay?

    Discussion in 'Dell XPS and Studio XPS' started by tzang, Nov 24, 2006.

  1. tzang

    tzang Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    I'm about to hit the buy button for my customised Dell XPS M1710, however, I'm wondering if it is worth investing on a 3-year warranty. I've had trouble free service from my 3 year old HP Compaq nx7000, my old 5 year old Toshiba is still running strongly... the last thing I need is the notebook breaking down at an important time.

    Granted the price of the M1710 and the huge amount of features (which adds to a higher probability of failure :rolleyes: ), what is the reliability like? Any niggly faults? (e.g. LED not lighting up or one of the fans not working)
     
  2. James

    James Notebook Evangelist NBR Reviewer

    Reputations:
    521
    Messages:
    410
    Likes Received:
    0
    Trophy Points:
    30
    Well, I used to own an XPS M170. It was recently replaced with an XPS M1710 though :D . Hmm, where to start with the issues I had. I started out with a faulty video card. That was replaced with a new one. A little while went by and my motherboard failed. Dell replaced the motherboard. Then I had overheating problems, which dell then replaced my video card, heat sinks and fans. Then my motherboard started acting up and was replaced one more time. I still had problems, so they just replaced it with my current m1710. So lets see...
    3 motherboards
    2 video cards
    1 heat sink
    2 fans

    A lot can happen in 3 years. I opted for the 3 year accidental care plan, and I couldn't be happier with my decision.
     
  3. shinji257

    shinji257 Notebook Deity

    Reputations:
    243
    Messages:
    1,041
    Likes Received:
    8
    Trophy Points:
    56
    Yes. The 3 year is worth it. Besides they say most of the damage occurs during the first year but things can still break 2 or 3 years down the road. At the very least get accidental damage coverage on it.
     
  4. ZaZ

    ZaZ Super Model Super Moderator

    Reputations:
    4,982
    Messages:
    34,001
    Likes Received:
    1,415
    Trophy Points:
    581
    If you rely on your notebook it is probably more worth it. If you have it sitting your desk most of the time, I saw the accidental is unwarranted.
     
  5. count_schemula

    count_schemula Notebook Deity

    Reputations:
    331
    Messages:
    1,445
    Likes Received:
    0
    Trophy Points:
    55
    With a 3 year warranty, my plan is to keep a laptop a little over 2 years, and then sell it. Having it still under warranty can help you sell it used on craigslist.

    Also, all my laptops have gone in for service for things like motherboards, motherboards and video connections to the motherboard.

    The warranty seems expensive, but every repair I've had done would have cost far more than the warranty.

    It's sad, but unless you are going to keep the laptop 12-18 months... you prolly will need the warranty.
     
  6. Leshii

    Leshii Notebook Evangelist

    Reputations:
    31
    Messages:
    554
    Likes Received:
    0
    Trophy Points:
    30
    3 year warranty is definitely a good thing. Not only will it give you the peace of mind, but will also help you sell it if you decide to do so before it runs out.