I am having a issue with my dvd drive. A green light is always continuosly lit and it is not detected in Windows. Also, the tray doesnot comeout when pressing eject button. Any help?
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spradhan01 Notebook Virtuoso
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Could it be that a dell tech came to your house and didn't connect the SATA?
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spradhan01 Notebook Virtuoso
How can I check that?
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Hmm, that might be somewhat tricky, if you can open the laptop without voiding your warranty then do it and check if the sata is connected. But this only if someone opened up your computer before and may have forgotten to plug it back.
Other thing could be that there are problem with IRQs. Is your BIOS recognizing your drive? -
spradhan01 Notebook Virtuoso
DVD drive in my M1730 is plug and play. I don't think there is any cables or anything related. Its not being recognized in BIOS. It says none. Any idea?
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Re-seat the optical drive to rule out the connection. If its still dead, call dell if under warranty and have them dispatch a replacement drive (they will send one out, you replace it and send back your old one).
See:
http://support.dell.com/support/edocs/SYSTEMS/xpsm1730/en/sm/optical.htm#wp999869
M1 had a good suggestions as well, check your BIOS boot screen - see if its listed. -
spradhan01 Notebook Virtuoso
Its not listed.
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Time to call Dell if re-seating the drive did not work.
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spradhan01 Notebook Virtuoso
I am thinking the same. I barely used my dvd drive and its dead. My condolences to it.
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Was this following an upgrade to Win 7? If so, I just posted a thread on an Article which discusses this.
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spradhan01 Notebook Virtuoso
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XPS M1730 DVD drive Help!!
Discussion in 'Dell XPS and Studio XPS' started by spradhan01, Nov 2, 2009.