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    *XPS M1730 Problems/Dell Replacement Issues*

    Discussion in 'Dell XPS and Studio XPS' started by BatBoy, Oct 19, 2009.

  1. twinpeaks

    twinpeaks Notebook Guru

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    I would like some feedback. I had some heavy duty work on my laptop including new hard drives, mother board, case. It's tight as can be and purs like a kitten. UNFORTUNATELY while doing all of this heavy lifting, they broke something that was fine when I sent it in. They broke the little button you push to pop out the remote control. I can get the remote control out by using a pen, but it really ANNOYS me to no end that they broke something that was fine. That particular part is not available. I'm so unhappy. It seems minor but every time I touch that area and feel the rough, broken plastic, I get pissed off. And I do use that remote in hotel rooms to watch blu-rays.

    They told me they could depot it again and offered me that option but I'd likely get a swap. Considering how tight the computer is, maybe I should just live with it. Or since these models just don't hold up long term, likely it's going to be dead in a year or two anyway and I should go ahead and push for a replacement.
     
    twinpeaks, Aug 17, 2012
    #2101
  2. bigee1212

    bigee1212 Notebook Enthusiast

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    Just recently check my device manager and my second 9800 gtx isnt showing up and cant enable sli. tried reinstalling drivers... any ideas??????
     
    bigee1212, Aug 18, 2012
    #2102
  3. bigee1212

    bigee1212 Notebook Enthusiast

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    just an update for anyone who is interested about dells policy on this laptop. right now i just had my mobo and the 9800 m gtx sli replaced. Im sure they refurbished but i couldnt tell. Parts are working fine... im covered til 2013 march so i hope nothing happens until then and if something does im going to push for the alienware.
     
    bigee1212, Aug 22, 2012
    #2103
  4. ParamountComputers

    ParamountComputers Notebook Enthusiast

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    On your dvd issue in regards to specs on the speed, install infotool.exe, and it will tell you everything your drive is capable of and not capable of.


    You have to repair the video card by pulling the chip re-balling it and putting it back on, this is the only thing that will fix it. If you just buy another card the same problem exist and will eventually happen again. You must get this done with someone who has a very high success rate and good reputation and there are less than 2 in the US.

    Hope this helps...

    Regards,

    Don
     
    ParamountComputers, Aug 23, 2012
    #2104
  5. Ted044

    Ted044 Newbie

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    Hey just wondering if you got a reply to your question?
    I am currently tracing threw the DS1 mother board also trying to find out what went wrong with my XPS1730
    Waiting for your reply,
    Ted
     
    Ted044, Jul 20, 2013
    #2105
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