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    XPS defective GPU shipped???

    Discussion in 'Dell XPS and Studio XPS' started by graycolor, Jul 27, 2008.

  1. graycolor

    graycolor Notebook Evangelist

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    Is dell still shipping defective GPUs or are they all fixed now? If they are fixed why are the new m1530s still shipped with new bios, supposedly to fix an old problem?
     
  2. benbeck08

    benbeck08 CCNA/A+ In Progress

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    i talked to a rep about that yesterday and he told me "Ben, they are all tested before they are shipped out" and he reassured that mine was fine......and yes the laptops will come with the new a09 bios.....mine came with a08 but the new one wasnt out yet.....but i upgraded and it seems to help a bit
     
  3. dampfnudel

    dampfnudel Notebook Evangelist

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    I'm surprised that Dell didn't mention which notebooks were affected based on when they were shipped to customers if only some were affected. Perhaps it's best to play it safe and wait for the XPS refresh coming out either next month or in September.
     
  4. callanish

    callanish Notebook Consultant

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    I think you've answered your own question and the answer to that is yes, they are still shipping defective Gpu's which has put Dell on damage control bringing out an updated bios in hopes that the failures won't be as bad as they really are and this will allow them to stretch the failure point to coincide with all our notebook being out of warranty when it actually happens. Meanwhile, they'll have a new generation of notebooks out that will have a spanking new gpu and better cooling and we'll be stuck with a whole line of thermally challenged notebooks with poor cooling systems and faulty gpu's.
     
  5. GEORGIAN

    GEORGIAN Notebook Consultant

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    Sure DELL is still selling XPS with defective GPUs, that's why they got now 3 year warranty on it.
    Better wait to new Montevina series lol.
     
  6. KrieGLoCK

    KrieGLoCK Notebook Evangelist

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    There is no refresh xps anytime soon.

    Trust me.
     
  7. cfoo

    cfoo Notebook Consultant

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    Keep telling yourself that ;)

    It's going to have to happen soon. If not, it's not a very good business decision. Acer, Sony, Sager, Lenovo, HP, etc... have either announced or are shipping Montevina within weeks. Back to school is a huge market. Missing it is like missing Christmas. I would question whether or not there is some serious design flaws at Dell if they end up missing the back to school Montevina refresh.
     
  8. imzomnia

    imzomnia Notebook Evangelist

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    I bet there is not much performance gain with Montevina in a real world application. Software is still trying to catch up with the hardware. Better yet wait for Montevina 2, it will be out soon.
     
  9. dell.scares.me

    dell.scares.me Notebook Consultant

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    Ben you think our systems shipped with the defective chips?
     
  10. benbeck08

    benbeck08 CCNA/A+ In Progress

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    Idk im not sure.....the rep says theyre fine but why would they put out a bios that runs the fan all the time then? so idk maybe i dont game enough to worry anyway
     
  11. GEORGIAN

    GEORGIAN Notebook Consultant

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    Who cares about performance anymore?
    Just to avoid defective NVidia GPU chips which can trash your $1500 Lapy
    in a couple months.
    And don't forget: REPUTATION is EVERYTHING, you lose it and all your $$$
    is XXX forever....
     
  12. dragonuk

    dragonuk Notebook Consultant

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    WHat, so you now get 3 years warranty when you buy an XPS for free, instead of the standard 1 year ?
     
  13. imzomnia

    imzomnia Notebook Evangelist

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    Another troll!!!
     
  14. Tim Konuch

    Tim Konuch Notebook Consultant

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    Can anyone tell me if the 8800gtx gpu (in the 1730 XPS) is affected?

    Thanks.
     
  15. benbeck08

    benbeck08 CCNA/A+ In Progress

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    Nope 8800 is just fine :) :D
     
  16. Ttime20

    Ttime20 Notebook Deity

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    Just don't worry about your computer being defective. This whole problem has been blown way out of proportion and doesn't effect about 70% of people. Even if it does, you have a warranty, they come to your house and fix it, no big deal.
     
  17. Tricks.

    Tricks. Notebook Consultant

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    I really believe that this is a problem that happens anyway, GPUs breaking have always been so common as far as i remember. Just that Nvidia somehow decided to put it in the open and made loads of people paranoid...
     
  18. Ttime20

    Ttime20 Notebook Deity

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    You see, I am just hoping mine breaks like a year or two down the road when they no longer have any 8600m GT's and they have to put something newer and better in it :D
     
  19. benbeck08

    benbeck08 CCNA/A+ In Progress

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    same here that would be PERFECT :D :D :D
     
  20. wisedude

    wisedude Notebook Consultant

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    Isn't that not possible? Anything newer or better wouldn't work with the motherboard.
     
  21. benbeck08

    benbeck08 CCNA/A+ In Progress

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    Hmmm thats a good thought..........either way theyd have to fix it
     
  22. johnny13oi

    johnny13oi Notebook Evangelist

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    But this is a problem for those who do not have more than a year's worth of warranty (such as me) and is worried about their GPU dieing after the warranty, which could be very likely. I tend to keep my laptops for as long as possible. My first laptop, the Inspiron 9300, is still running strong and hasn't failed me yet and I only had a year warranty on it. My M1330 is practically brand new and am already worried about it and would really like it to last for as long as possible if not forever. I have a desktop with a Athlon XP 2100 in it and is still going as well.
     
  23. Ttime20

    Ttime20 Notebook Deity

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    I'm pretty sure that the 9 series uses the same exact slot as the 8 series and could probably easily work with the same motherboard.
     
  24. Forte

    Forte NBR's Supreme Angel

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    It would still require a motherboard replacement because the graphics card for the M1530 is soldered on. It would not be difficult to do so, the thing is, companies want to make the most profit, so they will put the 9xxx series in their Montevina refresh rather than the current M1530s.

    The fact is, not all units are affected. If your a heavy gamer, sweet. You'll know if you have problems early on before your warranty expires. The fact that for many who have had a M1530 since release have not had any problems with the gfx card simply shows that clearly it isn't as widespread as people make it out to be.

    Just because Dell comes out with A09, its mainly to help those who have defective cards, while giving even more cooling benefits to those without defective cards. Best way is to keep the A08 bios and game on it for long periods of time, and when you notice there is no FPS drop and no overheating, then upgrade to A09. otherwise, just call in for replacement.
     
  25. bigdaddycadillac

    bigdaddycadillac Notebook Enthusiast

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    Based on what? A gut feeling?

    Dell's testing is irrelevant since this is a problem that takes months to reveal itself. Unless Dell is testing your computer for 6 months before mailing it to you there's no way to know if your chip will die from repeated stress. My gut feeling is that so long as Dell's thermal solution is causing chips to go 90+, there will be a high risk of failure.