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    XPS m1330 - casing bent up at the bottom corner

    Discussion in 'Dell XPS and Studio XPS' started by kartam, May 30, 2009.

  1. kartam

    kartam Newbie

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    Hello... my M1330 casing has bent up so that it can't stand solid. I think it feels less when it's hot and more when it's cold... I have 2 years of NBD remaining, and that was not my fault... can I request a repair or return? what is more one of the hinges (right) is very loose. Can i do something with this issue?

    One more question: what do you recommend to clean the upper lid with? So that I wouldn't damage it?

    Greetings
     
    kartam, May 30, 2009
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  2. Koer

    Koer Notebook Deity

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    The bent left corner seems to be common, what you can do is to carefully *twist* your computer to stand correctly, you can place 2 pennies, each on the opposite side, and then gently push the bent corner down ( thats what i did anyway )
    But do it at your own risk :D

    if not you can probably get Dell to replace your hinges and bent parts.

    I clean my lid with alcohol (no rum, please :D ) and a tissue
     
    Koer, May 30, 2009
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  3. Cin'

    Cin' Anathema

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    Hey there!

    If you can't do the fix as Koer suggested above...take advantage of your warranty ~ that's what you paid for & they will fix it for you!


    Cin ;) :)
     
    Cin', May 30, 2009
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  4. kartam

    kartam Newbie

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    I have did that once. But the case become bent again in 1 week time.
    What is more, I called Dell rep and they told me 'casing is not covered by w-ty, so are not the hinges' i guess I should call them once again... otherwise it's a great lappy and if they would repair those 2 problems i would be very happy with it...

    sorry if that question is ignorant and laugh if you want :) but what kind of alcohol can I use to clean it? Can it be cosmetic spirit? like that u use for disinfection?

    Thanks for help. Has anyone the experience with warranty repair of such problems?
     
    kartam, May 31, 2009
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  5. LPTP-LVR

    LPTP-LVR Notebook Deity

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    I've got the same with my M4400...the bottom right corner doesn't touch the desk anymore somehow :( Would letting Dell replace it mean they'll try to switch the chassis? Not looking forward to having a tech guy taking the WHOLE system apart.
     
    LPTP-LVR, May 31, 2009
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  6. kartam

    kartam Newbie

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    let them take the whole apart as long as it would help...
     
    kartam, May 31, 2009
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  7. LPTP-LVR

    LPTP-LVR Notebook Deity

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    Not really...very often the laptop (the M4400 at least) doesn't fit back together just as well as it did before and there's the chance of the tech guy damaging/scratching up my stuff...i'll try bending it back myself first ;)
     
    LPTP-LVR, May 31, 2009
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