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    XPS m1530 'Power Button' Problem

    Discussion in 'Dell XPS and Studio XPS' started by niko100, Apr 10, 2008.

  1. niko100

    niko100 Notebook Enthusiast

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    Oh Boy

    I just got my new XPS m1530 and I love it when I’m able to use it. I have a problem with the ‘power button’ which does not respond to anything. The few times the system powered up, I changed the sleep/hibernate/shut-down mode to no avail. Has anyone else experienced this issue? Is it a ‘Vista’ or ‘Trend Micro AV’ problem? Or, is the actual ‘power button’ itself. My initial call to Dell support was pretty useless….

    It’s too bad; the XPS m1530 is a nice machine. I hope I can resolve this soon.

    XPS M1530 | Core 2 Duo T7250 2.0GHz | nVidia 8400M G | 2GB RAM | 120GB 5400 RPM HDD | WXGA+ LG
     
    niko100, Apr 10, 2008
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  2. Rhodan

    Rhodan NBR Expert of Nothing

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    If you system is powered off and the power button does not work then the issue would most likely be hardware. If the power button does work topower up your system but fails to work once in the operating system then it's quite likely a software issue.

    A suggestion, you might want to move your system specs in your signature instead of posting it in your posts... :)
     
    Rhodan, Apr 10, 2008
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  3. niko100

    niko100 Notebook Enthusiast

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    I'm thinking it's a hardware issue... The button sporadically works; maybe a loose connection? The DELL service rep suggested I remove the panel above the button and check the connection? Before I 'operate', has anyone else experienced this?

    Nice system but this is fustrating - the laptop is only 2 weeks old... I think quality has gone out the door at Dell...
     
    niko100, Apr 10, 2008
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  4. Rhodan

    Rhodan NBR Expert of Nothing

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    If you're not comfortable with removing the panel by following the instructions in the M1530 Service Manual then you might want to get dell to send you a Tech if your warranty covers onsite service. You can also get dell to ship you a replacement unit if that's easier for you. You can keep your current one while they do that.

    Dell mass customizes and ships hundreds of thousand laptop every year. Not all will be perfect...
     
    Rhodan, Apr 10, 2008
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  5. niko100

    niko100 Notebook Enthusiast

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    Ok - I'm back to loving my XPS laptop….

    It was a hardware issue... I carefully took the front faceplate off and adjusted the ‘media button’ connector (which was overlapping on top of the power button) and eureka! It was a fairly quick and easy fix. I will stick to what I said earlier though, that the quality of Dell (which use to be the gold standard) is slipping. I couldn’t believe how fragile the parts were. This is my third Dell laptop – and I have also owned Lenovo and Apple laptops. Each manufacture has its flaws, just a little disappointed…..
     
    niko100, Apr 11, 2008
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  6. the_forge.nz

    the_forge.nz Notebook Consultant

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    Some serious build issues coming out of USA ??? seems to me
     
    the_forge.nz, Apr 11, 2008
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  7. Rhodan

    Rhodan NBR Expert of Nothing

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    Dell notebooks are not manufactured in the United States.
     
    Rhodan, Apr 11, 2008
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