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    XPS stopped booting

    Discussion in 'Dell XPS and Studio XPS' started by frankpaul, Mar 26, 2013.

  1. frankpaul

    frankpaul Notebook Enthusiast

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    Hey guys. I was hoping you guys would be able to give me some insight on the issue with my XPS. I recently installed a Kingston HyperX 3K SSD in December. I then moved the original hard disk to use as a secondary. It had been working great but over the last couple of weeks, I had been experiencing frequent hang ups and BSODs while doing normal tasks on my notebook. I would be able to just restart it and it would boot back into windows 7 with no issue.

    Last night, I had the same issue but I wasn't able to boot back into windows. The blue bar under the dell logo at startup would progress extremely slow and then it'd go to a blank screen with just a flashing underscore in the top left corner. I restarted and went into the BIOS and I noticed that the SSD wasnt' being recognized at all. I opened up the bottom and I switched the SSD to the secondary drive and moved the hard disk to the primary. I wanted to see if the BIOS would recognize both drives and it did. I then swapped them back and it took awhile but the windows boot up screen came and it booted fine.

    I restarted the computer and the same issue came up with the SSD not being recognized in the BIOS. Im still using the BIOS A10 cause I haven't had any issues until now with the SSD.

    Thanks for any help or insight you can provide.
     
    frankpaul, Mar 26, 2013
    #1
  2. Commander Wolf

    Commander Wolf can i haz broadwell?

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    Sounds like an issue with the SSD... when you swapped the drives were you booting from that or the regular drive?
     
    Commander Wolf, Mar 26, 2013
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  3. frankpaul

    frankpaul Notebook Enthusiast

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    the other drive just had music and pictures on it so i wasnt able to boot from it.
     
    frankpaul, Mar 26, 2013
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  4. frankpaul

    frankpaul Notebook Enthusiast

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    after some more troubleshooting, ive run into the weird problem. when the bottom cover is on, the computer doesnt recognize the SSD and it doesnt boot. when the cover is off, everything works fine. anybody have this issue?
     
    frankpaul, Mar 27, 2013
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  5. Bunnios

    Bunnios Newbie

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    Interesting, as I think I might have the same symptom. After coming 3 times this week, Dell techs have successfully killed my XPS L502X. Today, after the 3rd lot of "repairs" it did the same thing as yours. I tried to open the bottom cover but the techs use an electric screwdriver which means the screws are on SO tight I can't remove them with a normal screwdriver. Unbelievable. Isn't that the first thing you learn when using power-tools for fastening screws? NEVER over-tighten them!
     
    Bunnios, Apr 12, 2013
    #5