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    XPS15 9560 always frozen

    Discussion in 'Dell XPS and Studio XPS' started by ustaenes, Apr 9, 2017.

  1. ustaenes

    ustaenes Newbie

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    Hello,

    I bought in february a DELL XPS15 Laptop (4K 32GB-Ram 1-TB Harddisk). paid 2499€

    Since first day I have a problem: For example; if I write some text, it frozen very often. and I continue to write, text come later. So I need to write within seeing, what I write. Or if I have many tabs on chrome (10-15) if I click another tabs, it very often frozen for a few seconds.

    I coundn't belive, it can from this laptop with this performance. I tried to find a solution for it. I tried to use Firefoz, I remove some programs. After I contacted Dell Support, around 1 week, we tested many things, there was not a hardware problem. So they don't want to change it or send a technical.

    On the and I needed to format this laptop I did it too. but still same. Even if I write here the text, if frozen many times very often.

    So I tried to search in Internet, if there is somebody who knows solution of this problem.

    It is really very annoying. I can not focus to work.

    If I can not solve this problem and if DELL don't do anything, I can throw it from window.

    If somebody knows about this problem and solution, please help.

    Regards.
     
    ustaenes, Apr 9, 2017
    #1
  2. custom90gt

    custom90gt Doc Mod Super Moderator

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    custom90gt, Apr 9, 2017
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    pressing likes this.
  3. rams1de

    rams1de Newbie

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    Has anyone successfully installed the 4590 driver on Windows 10 Home edition?

    I've tried manually updating the driver and uninstalling the old driver before updating but every time I restart the previous driver loads.

    The OS is pretty much as it came from the factory with unwanted programs uninstalled.
     
    rams1de, Apr 12, 2017
    #3
  4. GoNz0

    GoNz0 Notebook Virtuoso

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    use the driver roll back feature.
     
    GoNz0, Apr 12, 2017
    #4
  5. rams1de

    rams1de Newbie

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    Thanks for the reply. Gives the same result, the Dell installed driver (4574) loads again on restart.
     
    rams1de, Apr 12, 2017
    #5
  6. _sem_

    _sem_ Notebook Deity

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    wushowhide?
    https://www.tenforums.com/tutorials/8280-hide-show-windows-updates-windows-10-a.html
     
    _sem_, Apr 12, 2017
    #6
    rams1de likes this.
  7. GoNz0

    GoNz0 Notebook Virtuoso

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    You can download group policy for windows 10, it was on the major geeks website, with that that can prevent a specific hardware id being updated again the same as win10 pro
     
    GoNz0, Apr 12, 2017
    #7
    pressing likes this.
  8. pressing

    pressing Notebook Deity

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    pressing, Apr 12, 2017
    #8
  9. rams1de

    rams1de Newbie

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    rams1de, Apr 12, 2017
    #9