XPS15 improper shut downs

Close the lid, laptop goes into sleep mode. Returning after several hours, expecting to open the lid and display the desktop, machine is off. Push power button and safe mode option comes up saying system shut down improperly. This has happened numerous times in one month. The first time it happened about 2-3 days of ownership. Any ideas whats causing this?

 

Windows 7, as default, after sleeping for a period of time, will hibernate the computer so you don't come back to a dead laptop/save power (why can't my macbook do this, grrr) Sounds like something is going wrong with the hibernation, or the battery is dieing and just turning off the laptop.

 

It's always been on ac power when it happens.

 

Ours does this as well. It's not a "feature" because when it happens if you view the event log, it's listed as an Improper Shutdown and critical error with the Power State something-or-other (I'm at work and can't remember the wording). No idea what causes it, but it's annoying.

It's not a problem for me now, because it locked up last night and won't even turn on now...this our 2nd Dell in a year to brick on us, only 1 month old.

 

Did a clean install last night with the dell oem dvd that I had to request. Installed 15 drivers from the dell site, 1 from nvidias site and none of the dell software. I'll keep checking back with my findings.

 

i don't get the message saying that my system did not shut down properly, but i do get a prompt asking me if i would like to continue restoring my saved session (from hibernate) or if i want to start with a fresh boot.

this is only after my 1645 goes into hybrid sleep (aka sleep > hibernate). this is with my 1645 though, don't know if this happens to you guys with your XPS 15/17

 

Clean install seems to have helped, for now. Put machine in sleep mode with SIW minimized. Using the balanced power plan, set to hibernate @ 2 hours. These were the conditions last time the improper shutdown screen popped up.

 

GRRR. Clean install didn't help, so I've done two things. Installed Ubuntu for a dual boot and installed the debugging tools in windoze. The debugging tools are for the rare occasion that partition even gets an error from much if any use.

 

It's happened to me a couple times in the last month. Not really a big deal though, imo

 

I have the same problem. It's possible the problem is related to your firewall and Win 7 x64, I have applied the hotfix found in the link below and haven't had any random shutdowns in over a week or so, I was getting at least one random shutdaon a day before:

Stop error message when you run an application that transfers data by using the UDP protocol in Windows Server 2008 R2 or in Windows 7: "STOP 0x0000007F"

click on the "View and request hotfix downloads" link to get the hotfix, unzip it to your desktop and run it.

 

I'm less forgiving than you.

kgh00007, my firewall was disabled.

 

I was having those on my XPS 17 - a poster there linked them to Zonealarm - see here:

http://forum.notebookreview.com/del...dell-xps-17-l701x-thread-216.html#post7112289


Looks like a Win 7 or Dell software issue, rather than hardware (? Might be a Wireless driver issue / UDP?)

 

Try this:

Go into Device Manager, Network Adapters, Select your "Wireless Card" Properties

There Should be a "power management tab". UNCHECK "Allow the computer to turn off this device to save power"

As weird as this sounds, it worked for my m1530 when I was having this same problem a couple years ago when I bought the machine.