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    XSPS 16" -> After replacements of parts, scracthes are there..Dell sucks in india!

    Discussion in 'Dell XPS and Studio XPS' started by shakulgupta9, Jul 23, 2009.

  1. shakulgupta9

    shakulgupta9 Notebook Geek

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    When I received my laptop, I never checked its wifi and LAN, because I was using USB modem, after 3 months I checked it and found that they dont work. I got my motherboard replaced and dvd burner replaced (it was not able to burn dvds correctly), after that I got my palm rest replaced for two times!

    Now after 2 replacements of the parts, my laptop looks HORRIBLE!

    Fittings are too loose and now there are three scratches...

    I called Dell, but no response from them yet..They said that they will technician and then they will call me..After all in India there customer service SUCKS!
     
    shakulgupta9, Jul 23, 2009
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  2. mhatrey

    mhatrey Notebook Geek

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    Thats really..awful..about India.. Shakul.

    But its near about same situation with every other competitor in India .. yeah except for "APPLES" But then you pay a "hefty" amount..
     
    mhatrey, Jul 23, 2009
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  3. shakulgupta9

    shakulgupta9 Notebook Geek

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    Thanks for your reply.

    Anybody from India was able to get Dell Laptop replaced because of scratches?
     
    shakulgupta9, Jul 24, 2009
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  4. elitehomegifts

    elitehomegifts Notebook Geek

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    Dell may send another tech to replace the part if you said it happen when the tech was there
     
    elitehomegifts, Jul 24, 2009
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