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    Xps 15 and M3800 issues?

    Discussion in 'Dell XPS and Studio XPS' started by Rykoshet, Jul 16, 2015.

  1. Rykoshet

    Rykoshet Notebook Deity

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    I am looking to buy one of these devices next week as I will be travelling to the US. There are a lot of nice deals on ebay at around $1100. However I am also seeing a large percentage of refurbished machines have issues with WIFI and/or touchscreen not working. Is this a known flaw? Does it affect only one of these models? What about the XPS13?

    I really like the these offerings from Dell but i don't want to get myself a lemon.
     
    Rykoshet, Jul 16, 2015
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  2. kent1146

    kent1146 Notebook Prophet

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    Unfortunately, there isn't a guarantee of anything. Even if you buy a new laptop (from any vendor), you have a chance of getting a defective lemon.

    The most important thing is to buy from a place that has a generous warranty and/or return policy. That way, if you are unlucky enough to get a defective unit, you have some way of handling the situation.

    Overall, I'd say that the best place to buy a refurbished Dell unit is from the Dell Outlet. If you're only going to be in the US for a short period of time, and want the highest probability of getting a known-working unit, then I'd recommend you buy through the Dell Outlet. You don't have any better chance of getting a non-defective laptop, but you DO avoid any potential scam or misrepresentation of sale from buying off of an eBay listing.
     
    kent1146, Jul 16, 2015
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