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    dell xps 1330 keeps freezing

    Discussion in 'Dell XPS and Studio XPS' started by elnoyl, Apr 11, 2009.

  1. elnoyl

    elnoyl Notebook Enthusiast

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    when i'm sitting on the couch using my laptop after some time and than i put it down on the couch and go and do something and come back my laptop freezes all the time. I have to restart it in order to use it again. what is the problem? I have a 4 year warranty including accidental damage and i purchased it in july of 08. what should i do?
     
    elnoyl, Apr 11, 2009
    #1
  2. paper_wastage

    paper_wastage Beat this 7x7x7 Cube

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    check if the laptop's overheating (HWMonitor to see temps)

    backup, then reinstall

    if problem persists, then its a problem w/ the hardware, and time to call dell
     
    paper_wastage, Apr 11, 2009
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  3. elnoyl

    elnoyl Notebook Enthusiast

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    im using the latest bios 15. how would backing up and reinstalling help the problem?
     
    elnoyl, Apr 12, 2009
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  4. elnoyl

    elnoyl Notebook Enthusiast

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    ok here are my current temps right now from top to bottom for max

    43 acpi
    34 core 0
    36 core 1
    61 geforce 8400
    36 hitachi hard drive
     
    elnoyl, Apr 12, 2009
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  5. subheight640

    subheight640 Notebook Geek

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    contact Dell about it through their website. They might be able to replace a couple components for you. I've had freezing/crashing before in the past and they replaced my motherboard a couple times.
     
    subheight640, Apr 12, 2009
    #5