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    dell xps studio 1467 wifi issue

    Discussion in 'Dell XPS and Studio XPS' started by Tplush, Mar 12, 2011.

  1. Tplush

    Tplush Notebook Enthusiast

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    I got a brand new dell xps studio 1467 and everything works perfect except one thing. I can't turn the wifi on. I read the manual and it said to tap the button on top of the key board that looks like an antenna but when I do the wifi light doesn't turn on. It says its still disabled. I think I might be missing the wireless drive or a setting is wrong because all it says it plug in ethernet cord but nothing about wifi. I can't figure out how to turn it on or anything. It came with a disk of drivers that said are already installed on computer, a windows 7 cd but I tried reinstalling windows and nothing.
     
    Tplush, Mar 12, 2011
    #1
  2. Vanti

    Vanti Notebook Enthusiast

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    Try this, when pressing the button whichever it is, hold down the Fn key first. Fn is the Function key, it is generally located next to the Ctrl key on your keyboard. (This could vary so look for it) Hold down Fn and then press the button that toggles the WiFi antenna, should do the trick. Do keep me in the loop. Hope this information helps.
     
    Vanti, Mar 12, 2011
    #2
  3. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Did you enable the WLAN card in the BIOS? Sometimes it ships disabled (why I don't know). Does it show up in Device Manager?
     
    Tsunade_Hime, Mar 12, 2011
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  4. Tplush

    Tplush Notebook Enthusiast

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    it did not show up in device manager, i went through there and it said nothing about wifi. I have tried holding fn didnt work. Its like i dont even have wifi at all
     
    Tplush, Mar 12, 2011
    #4
  5. seeker_moc

    seeker_moc Notebook Virtuoso

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    Did they perhaps not install the wifi card? When you remove the bottom cover, do you see the card installed?
     
    seeker_moc, Mar 12, 2011
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  6. Tplush

    Tplush Notebook Enthusiast

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    I took it to best buy geek squad today and he said I need to download the driver. My question is what exactly do I need to download? I went to dell.com went under my computer and I see a thousand things to download and it makes me wonder what other drivers need download
     
    Tplush, Mar 12, 2011
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  7. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    What? If the device doesn't show up in device manager no driver is going to fix that..

    support.dell.com and punch in your service tag will get you drivers for your model.
     
    Tsunade_Hime, Mar 12, 2011
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  8. Tplush

    Tplush Notebook Enthusiast

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    after having a few people look at it I still dont know whats going on. I took the bottom pannel off and could see the wifi card was in there but when I go to device manager there is nothing in there so what should I do? I dont know what drive to get
     
    Tplush, Mar 15, 2011
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  9. Tplush

    Tplush Notebook Enthusiast

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    I have the wifi card but under device manager it shows nothing

    [​IMG]

    [​IMG]
     
    Tplush, Mar 15, 2011
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  10. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Network Controller is your WLAN card.

    support.dell.com and punch in your service tag and find your WLAN card driver.
     
    Tsunade_Hime, Mar 15, 2011
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  11. Tplush

    Tplush Notebook Enthusiast

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    I'm not finding the correct one.
     
    Tplush, Mar 15, 2011
    #11