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    extending complete care warranty

    Discussion in 'Dell XPS and Studio XPS' started by kabutar, Jan 5, 2010.

  1. kabutar

    kabutar Notebook Consultant

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    Searched but couldn't find info...

    I've got a 2-year-old m1330 refurb covered by complete care expiring in March. I just called Dell to extend the warranty and was told I can't extend complete care, only the limited warranty - this seems odd, can anyone comment?

    Also was quoted $300 CDN for ship-to-depot and $355 CDN for onsite service... that seems awfully high. How can I drop the price or is there a coupon I can use?

    lastly... has anyone with a computer registered for home use ever got a call just before warranty expiration asking if they'd like to extend? The CSR said they only call business users but that also seems odd.
     
    kabutar, Jan 5, 2010
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  2. shadow25

    shadow25 Notebook Geek

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    I was wondering the same thing..

    I got a 1yr warranty (no CC) on my original M1330, and they transfered it when they exchanged the M1330 for the XPS 16. I want to upgrade the warranty for 3 years with CC, but was qouted $400! I'd say $200-$300 would be reasonable.
     
    shadow25, Jan 5, 2010
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  3. kabutar

    kabutar Notebook Consultant

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    Did they allow you to extend the warranty with CC (or add CC)? That'd be helpful if they did...!
     
    kabutar, Jan 5, 2010
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  4. ikjadoon

    ikjadoon Notebook Deity

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    Doesn't VISA or something let you extend your warranties by a year? I guess it only works if you bought with a credit card.

    ~Ibrahim~
     
    ikjadoon, Jan 5, 2010
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  5. shadow25

    shadow25 Notebook Geek

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    They are allowing me to extend my warranty and add complete care.
     
    shadow25, Jan 5, 2010
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