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    fingerprint reader sometimes disables on sleep

    Discussion in 'Dell XPS and Studio XPS' started by rhody, Nov 5, 2008.

  1. rhody

    rhody Notebook Guru

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    Twice I have woken my XPSM1530 out of sleep and the fingerprint reader will not work, at the login screen it says something like "install fingerprint reader suite".

    I searched but did not find any topics on this here, has anyone else had this happen? I went into device manager and unchecked the box that said "allow windows to turn off this device to save power"
     
    rhody, Nov 5, 2008
    #1
  2. REY619

    REY619 Notebook Geek

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    It doesnt exactly turns off for me but becomes very slow/late to respond when i resume from sleep/hibernation.. :/
    Have you installed the latest drivers??
     
    REY619, Nov 5, 2008
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  3. rhody

    rhody Notebook Guru

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    yup have the latest drivers, it seems to happen when my wife uses her account, when she lets it go to sleep the fingerprint reader will not work until the next reboot
     
    rhody, Nov 11, 2008
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