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    getting replacement for xps 15.. Windows 7 serial code question

    Discussion in 'Dell XPS and Studio XPS' started by billy5252, Nov 28, 2010.

  1. billy5252

    billy5252 Notebook Consultant

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    Hi. I received my xps 15 a week or two ago. Yet, I'm getting an exchange due to the fan issue.

    One question: I bought the xps 15 at first with Home Premium, cuz I had a Win 7 Ultimate DVD.

    Since, I'm exchanging the laptop, this technically means, I'm using a new computer. Can I still use the same serial code when installing Win 7 Ultimate?
     
    billy5252, Nov 28, 2010
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  2. awaisuk

    awaisuk Notebook Deity

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    Alittle off topic....I am going to ask for a replacement aswell due to fan issue, can you tell me are you going to send in your laptop first or wait for the replacement to arrive and then send the laptop to them? Also are you in Canada or US?
     
    awaisuk, Nov 28, 2010
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  3. jetcity

    jetcity Notebook Consultant

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    You'll just have to call MS to re-register it (if it's a retail version). I had to do this with Vista.
     
    jetcity, Nov 28, 2010
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  4. seeker_moc

    seeker_moc Notebook Virtuoso

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    What kind of license did you buy with the Win 7 Ultimate? OEM, retail, or upgrade?? If retail or upgrade, then yes, you can use it on your new computer. If OEM, technically no, you're locked to the first computer you installed it on.

    However, because you are getting a replacement, it should have near identical hardware, and Windows activation might recognize it as the same system and activate anyway. Worst case scenario is it fails automatic activation, and you have to call Microsoft and talk with a customer service rep (windows will give you the phone number if/when automatic activation fails), who will give you an activation code.

    tl;dr you shouldn't have a problem, though you may have to manually activate by calling Microsoft.

    edit: got sniped by jetcity :p
     
    seeker_moc, Nov 28, 2010
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  5. bond0007

    bond0007 Notebook Enthusiast

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    I am getting a replacement due to the fan issue as well. Im waiting on the replacement to test out, and only then will I send the bad laptop back
     
    bond0007, Nov 28, 2010
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  6. billy5252

    billy5252 Notebook Consultant

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    Thanks!!!

    Dell sends you a replacement with a UPS/Fedex/etc delivery slip in it. All you have to do is place it on your old one, and send it back then.
     
    billy5252, Nov 29, 2010
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  7. waleed786

    waleed786 Notebook Evangelist

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    Dell XPS has fan issues?? Is this only with the 15 or all models? I just ordered a 14 so I'm hoping it'll be resolved before mine ships out

    Also, for the windows, since it doesn't come with a windows CD, can I just use any windows 7 DVD and just put in the serial on the XPS?
     
    waleed786, Nov 29, 2010
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  8. billy5252

    billy5252 Notebook Consultant

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    i used an upgrade DVD
     
    billy5252, Nov 30, 2010
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