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    getting replacement laptop but concerns.

    Discussion in 'Dell XPS and Studio XPS' started by Solutionsplz, Jan 29, 2009.

  1. Solutionsplz

    Solutionsplz Notebook Enthusiast

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    hey recently i kept getting red lines on my screen because of cable problems. So i asked for a replacement laptop and they agreed. However the red lines sometimes goes away like 20% of the time i turn it on. So i was wondering if they might charge me afterwards because they dont see any immediate problems.

    + im still in the 21 days return policy thing.
     
  2. Cin'

    Cin' Anathema

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    Hey!

    So the replacement they sent you has the *red lines*?
    If you are not happy with this, contact Dell and ask them if they are going to issue you another replacement, or have it fixed.

    Though, I would assume it would be a replacement..Advise them you are still w/in your 21 days. They shouldn't charge you for anything.

    Good luck and keep us advised!

    Cin ;) :)
     
  3. Solutionsplz

    Solutionsplz Notebook Enthusiast

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    no im about to receive one after my first one getting red lines. Thanks Cin. :D
     
  4. Cin'

    Cin' Anathema

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    NP :D

    No this is your *new* replacement..you should not see any charges at all for this! :D As, you also returned w/in the 21 day period.

    I hope this one works out for you! ;) :D


    Cin ;) :)