The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    l702x random lockups?

    Discussion in 'Dell XPS and Studio XPS' started by fallbalance, Jul 31, 2011.

  1. fallbalance

    fallbalance Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    I just received my XPS 17 a couple days ago. I noticed I am getting random lockups every now and then... it will be simple tasks like switching form one window to another, or scrolling down a webpage. Also, on occasion it takes a much longer time to boot than normal (it seems to hang on the windows logo screen). It does eventually boot, and does come out of these lockups after maybe 30 seconds of complete unresponsiveness... and every click I made during the downtime registers all at once.

    What gives? Does anyone else experience these symptoms?
     
    fallbalance, Jul 31, 2011
    #1
  2. Villosa

    Villosa Notebook Deity

    Reputations:
    829
    Messages:
    1,306
    Likes Received:
    2
    Trophy Points:
    56
    Can you check your even viewer for any warnings or errors? Usually in my experience lockups that happen when doing normal stuff is memory related. Try running a memory tester.
     
    Villosa, Jul 31, 2011
    #2
  3. Sam_A_1992

    Sam_A_1992 Notebook Evangelist

    Reputations:
    139
    Messages:
    655
    Likes Received:
    0
    Trophy Points:
    55
    You haven't got a crucial m4 ssd have you? As this was a issue with the 0001 firmware but they later fixed with 0002. If not whats your hdd setup?
     
    Sam_A_1992, Jul 31, 2011
    #3
  4. Villosa

    Villosa Notebook Deity

    Reputations:
    829
    Messages:
    1,306
    Likes Received:
    2
    Trophy Points:
    56
    If that's the case, I'm running mine with firmware 0002 without issues.
     
    Villosa, Jul 31, 2011
    #4
  5. Sam_A_1992

    Sam_A_1992 Notebook Evangelist

    Reputations:
    139
    Messages:
    655
    Likes Received:
    0
    Trophy Points:
    55
    Yeah same, the 0002 firmware fixed the lock up issues.
     
    Sam_A_1992, Jul 31, 2011
    #5
  6. fallbalance

    fallbalance Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    Oh really? Haha, yes... I happen to have just put in a new M4 64gig... somehow I suspected it was hard drive related. Should I reformat my hard drive after doing a firmware update?
     
    fallbalance, Jul 31, 2011
    #6
  7. Villosa

    Villosa Notebook Deity

    Reputations:
    829
    Messages:
    1,306
    Likes Received:
    2
    Trophy Points:
    56
    No I don't believe you have to. Crucial recommends you back up your data before updating though.
     
    Villosa, Jul 31, 2011
    #7
  8. fallbalance

    fallbalance Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    Sam A - you hit the nail on the head immediately - nice call. After updating the firmware, all seems well...

    Thanks to the both of you for the help!
     
    fallbalance, Jul 31, 2011
    #8
  9. Sam_A_1992

    Sam_A_1992 Notebook Evangelist

    Reputations:
    139
    Messages:
    655
    Likes Received:
    0
    Trophy Points:
    55
    No problem, enjoy your ssd :)
     
    Sam_A_1992, Aug 1, 2011
    #9