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    m1530 dvd/blueray crashes

    Discussion in 'Dell XPS and Studio XPS' started by pyr0000, Aug 30, 2008.

  1. pyr0000

    pyr0000 Notebook Guru

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    hello,
    i have yet another problem with my m1530.
    when watching movies on the dvd/bluray player it will crash the playing program (vlc, powerdvd ect.) and the drive (E :) will not show up in "my computer", its just gone. if i try to open the program back up it says there is no drive E: and if i hit eject the whole pc just freezes. no more mouse movements nothing. have to hard reset, then it will work again, and even play the part it crashed on just fine.
    i have tried a handful of dvds (backups and real).
    please help.
     
    pyr0000, Aug 30, 2008
    #1
  2. scottyinco

    scottyinco Notebook Evangelist

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    Have you tried doing a factory restore of your Operating System and Software?
     
    scottyinco, Aug 30, 2008
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  3. pyr0000

    pyr0000 Notebook Guru

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    would i lose all my data that way.
    and that sounds like what a dell tech rep would say.
     
    pyr0000, Aug 30, 2008
    #3
  4. scottyinco

    scottyinco Notebook Evangelist

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    yeah, it does sound like what a dell rep would say, but it really sounds like a software/OS issue to me. hopefully you have a backup. :)

    unless you have endless time and resources at your disposal, it's the quickest way to figure out if it's a hardware or software issue.

    and i promise i don't work for dell.
     
    scottyinco, Aug 30, 2008
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  5. pyr0000

    pyr0000 Notebook Guru

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    no one else has this issue?
     
    pyr0000, Sep 1, 2008
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  6. somekevinguy

    somekevinguy Notebook Evangelist

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    Haven't got my computer yet but I sure as hell hope I don't have that issue.
     
    somekevinguy, Sep 1, 2008
    #6