The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    m1710 crashes every startup

    Discussion in 'Dell XPS and Studio XPS' started by swainclubber, May 20, 2007.

  1. swainclubber

    swainclubber Notebook Enthusiast

    Reputations:
    0
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    5
    i turn it on, then it loads the bios, but then for some reason everytime it loads the bios it will then load mediadirect!!it has never done this before.it even does it in safe mode.

    after 30 seconds of loading i then get a blue screen saying about a critical error, possibly caused by a driver.i can not also go back to a previous backup, again it loads media direct.

    last week i started getting a problem whereby it says my charger needs to be 130w, so dell have promised to send me a new one, instead i got a card saying an engineer called whilst i was at work, so my battery is quite low now so i can not really keep trying as eventually it will run out

    has anybody got any ideas what is causing this and how i might be able to overcome it.

    many thanks

    ben
     
    swainclubber, May 20, 2007
    #1
  2. swainclubber

    swainclubber Notebook Enthusiast

    Reputations:
    0
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    5
    i just tried ctrl f11 to do restore my laptop, but it says the dell system recovery has detected an unsupported change in your master boot record..the tool cannot not be run
     
    swainclubber, May 20, 2007
    #2
  3. stjs7857

    stjs7857 Notebook Consultant

    Reputations:
    8
    Messages:
    109
    Likes Received:
    0
    Trophy Points:
    30
    There are alot of people having the same charger problem as you. It might help to search here and over at Dell community forum. I have read a few posts on this in the last week.But I would wait till you get your new charger first before making any changes.
     
    stjs7857, May 20, 2007
    #3
  4. Amber

    Amber Notebook Prophet NBR Reviewer

    Reputations:
    1,659
    Messages:
    5,066
    Likes Received:
    0
    Trophy Points:
    205
    You might try and boot up in safe mode - this will bypass any driver issues. If you can not get into safe mode, then it isn't a driver issue. I haven't read much about the power adapter issue, so I can not say for sure if that would have any effect on it.

    Have you formatted recently or made any changes to your software?
     
    Amber, May 20, 2007
    #4
  5. swainclubber

    swainclubber Notebook Enthusiast

    Reputations:
    0
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    5
    no ive not done anything to it.the charger came today and that made no difference..safemode does not load, it just loads up the mediadirect then crashes..going to try to reinstall windows, but the recovery just made it crash too..i did all the diagnostics, no errors found
     
    swainclubber, May 21, 2007
    #5
  6. swainclubber

    swainclubber Notebook Enthusiast

    Reputations:
    0
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    5
    when i put the xp cd and boot it up, i get a blue screen and some options come on at the bottom about recovery (which did not work for me) and also about RAID...if i leave it it carries on and says windows is loading files then setup is starting windows..after that it just reboots and i get the same error.it never asks if i want to reinstall windows?what am i doing wrong

    thanks
     
    swainclubber, May 21, 2007
    #6
  7. Amber

    Amber Notebook Prophet NBR Reviewer

    Reputations:
    1,659
    Messages:
    5,066
    Likes Received:
    0
    Trophy Points:
    205
    Can you try it again, and tell us what the blue screen of death says? We need something about the error in order to figure out what is going on.
     
    Amber, May 21, 2007
    #7