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    my studio xps 13 dvd driver not accepting any cd

    Discussion in 'Dell XPS and Studio XPS' started by temon, May 25, 2010.

  1. temon

    temon Notebook Consultant

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    hi there i have some new problem with this laptop

    its not accepting any cd expect the microsoft works only thats came with it

    even it not accept the win vista cd came with it

    what i shall do?

    :confused: :confused: :confused:
     
    temon, May 25, 2010
    #1
  2. chevychic55

    chevychic55 Notebook Consultant

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    Does it keep spitting it out? That is what happened to my XPS 13. The tech came and put a new drive, but that didnt fix the problem. My XPS had to be replaced with a new system.
     
    chevychic55, May 25, 2010
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  3. TheFirst&Last

    TheFirst&Last Notebook Guru

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    A similar issue happened to me three times. I had my drive replaced twice and it still didn't work and I got a replacement system in January. My drive would except all disk but the Official Vista or Windows 7 Ultimate Disk. It made a loud noise and wouldn't read but the disk worked on my older m1330 system. Dell was trying to convince me that slot loading DVD drives are very loud and their was something wrong with my disks. I'm currently waiting for a replacement since April because my drive now refuses to read any DVD media. You should definitely do a dell chat and try and get it sorted.
     
    TheFirst&Last, May 25, 2010
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  4. temon

    temon Notebook Consultant

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    yep that's what happen

    Btw any method to keep the dell factory image in safe place

    like makes the partition read only so no virus can touch it in case the future i need this image ?
     
    temon, May 26, 2010
    #4