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    new SXPS16, media keys not backlit

    Discussion in 'Dell XPS and Studio XPS' started by KompressorV12, Sep 22, 2009.

  1. KompressorV12

    KompressorV12 Notebook Guru

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    I just got my replacement SXPS16, the media keys (volume etc) all function but do not light up. On my old laptop they lit up left to right then stayed on, that computer had bios A08, this one has A10 and im running windows 7, even on a bios boot they do not start ever, anyone else have this problem

    any ideas?
     
    KompressorV12, Sep 22, 2009
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  2. iaTa

    iaTa Do Not Feed

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    I would guess a cable has become loose. It's quite easy to remove the base of the laptop and a few screws to enable you to lift off the whole top section to check.
     
    iaTa, Sep 22, 2009
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  3. KompressorV12

    KompressorV12 Notebook Guru

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    what wire should i be looking for
     
    KompressorV12, Sep 22, 2009
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  4. KompressorV12

    KompressorV12 Notebook Guru

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    had an inhome tech come in and replace the panel, 2 months and 1 day after ordering I finally got the computer I bought on 7/22
     
    KompressorV12, Sep 23, 2009
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