new buying xps 13 problems

i recently bought a new xps 13 directly from dell company.


i immediately realized there were some issues with this laptop.
first,
is the loading speed very slow,
second, i could not recall from sleep mode, every time i have to force to restart the laptop
third, the temperature some times hit up to 70~80 degrees with normal usage (normally hit between 40~50)

i am not an expert of the laptop itself therefore, i did some search from google. and i refer the other people's buying experiences and download few software to check the disk. However, it comes another problem: the write speed is extremely slow. here is the data shows below:

the write speed of sed is 48.47mb/s
4k is abour 2mb/s

whats wrong with this laptop?

7th Generation Intel(R) Core(TM) i5-7200U (3MB Cache, up to 3.1 GHz) Windows 10 Home-HE (64bit) English 8GB LPDDR3 1866MHz 256GB PCIe Solid State Drive Intel(R) HD Graphics 13.3 inch FHD AG (1920 x 1080) InfinityEdge display, Silver Killer 1535 802.11ac 2x2 WiFi and Bluetooth 4.1 60WHr Integrated Battery

 

I cannot speak on the newest gen, as I only own the 6th gen XPS 13, but the "slower" boot could be caused by the PCI-E SSD being slower at booting times than a traditional SATA SSD.

 

The cooling system in the new XPS 13 9360 is designed to operate up to around 85c with the laptop fan OFF, once it reaches the 85-90c mark the fan will kick in, this is why the laptop does perform on the warm side. This is concerning and it would concern me, especially as it's been reported that these laptops usually idle at around the 50c mark on average. However, bear in mind that due to the slim form size of laptop, it will get warmer when compared to XPS 15 model due to this one only having 1 x fan and the fact that the CPU also has the Intel GPU built into it (The XPS 15 has 2 x fans for the CPU & dedicated GPU). With both the CPU & GPU operating from the same physical chip = more heat.

Another thing to consider is that some people have reported success with reducing the heat by re-pasting the CPU - as the stuff that Dell use at the factory isn't very good apparently.

Liam.

 

I believe it's nothing like slower boot time related to PCI-E. my laptop eventually just freeze lots of time when I try to recall from sleep mode or restart page.

 

. After trouble shooting many days, the problem is still consistent. The system not correctly boost up, cannot awake from sleep mode,cannot restart the laptop.etc