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    new xps screen gives me a huge headache and dizziness

    Discussion in 'Dell XPS and Studio XPS' started by bluelove2, Apr 8, 2011.

  1. bluelove2

    bluelove2 Newbie

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    I have been using my laptop for about a week. Looking at the screen
    gives me a huge headache and dizziness. :(
    I tried using a different screen size other than 1080, I went down to 1680x1050 and smaller but the screen still gives me a headache. :confused:

    I have tried low brightness ,big icons ,low color .no different
    also colors are very very rich and unnatural.I tried to decrees color but it cause unnatural colors.
    I have never had headache with my previous laptops and my desktop.

    Does anyone else have this problem? Thanks in advance.
     
  2. snoozeulooze

    snoozeulooze Notebook Enthusiast

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    That's a common problem that some people get when using glossy screens.

    Glossy display - Wikipedia, the free encyclopedia

    Adverse health effects

    The image of light sources reflected in the screen can cause the human visual system to focus on that image which is usually at a much farther distance than the information shown on the screen. This competition between two images that can be focused may cause headache and other severe disturbances.
     
  3. DakkonA

    DakkonA Notebook Evangelist

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    The top of the 502x owners thread links to a color profile that will help correct the colors somewhat. I don't get a headache, but I agree the screen seems too bright.
     
  4. ray4jc

    ray4jc Notebook Evangelist

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    i had the same problem when i first got my 1920x1200 17" laptop 5 years ago and again when i got two 24" 1920x1200 screens at work...

    i did tweak the colors and brightness but i'm not sure that made a lot of difference...

    i guess i just kept using them and got adjusted to them...

    i know you said you tried changing resolution/colors etc but have you tried adjusting your text dpi?
     
  5. falcon64

    falcon64 Notebook Consultant

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    The "rich" or oversatured colors are caused by wide and high gamut displays being used with non-color managed applications (of which Windows itself is one). Oddly enough, Windows Photo Viewer IS fully colorspace aware, even though the OS itself is not. If you use a color profile (the one DakkonA mentioned is very close to the one I have for my display but every display will be unique), your icons will still be oversatured. If you open a correctly tagged photo in Photo Viewer, however, it will display correctly.

    My overall point is that the oversaturation is not a "defect" or a problem that can be fixed by Dell or any other manufacturer. It is the nature of the high or wide gamut beast and until the OS becomes fully colorspace aware it will have to be dealt with. For anyone doing photo, graphics, or video work where color accuracy is necessary, these types of displays are necessary. For most folks, it won't matter much as the only characteristic they will notice is the oversaturation.
     
  6. DakkonA

    DakkonA Notebook Evangelist

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    Are you sure Windows isn't color-aware? If I switch the default profile associated with the display, I see an immediate change of the colors of my entire desktop.

    Go to Color Management, check "use my settings for this device", add the custom profile, and set it to default.
     
  7. Rock_27

    Rock_27 Newbie

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    same problem.huge dizzines.I tried any thing.

    I have to return .I never had headack with any monitor.
    where is the link of above post
    (The top of the 502x owners thread links to a color profile that will help correct the colors somewhat)
     
  8. DakkonA

    DakkonA Notebook Evangelist

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  9. snoozeulooze

    snoozeulooze Notebook Enthusiast

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    I'm hoping that Dell offers a matte screen option for the Dell XPS 17 laptop in the USA(they sell them in Australia). If they only offer glossy(true life) screens, I'll probably not buy one. The glare from glossy screens just bothers me too much.
     
  10. falcon64

    falcon64 Notebook Consultant

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    Yup, sure. Adding a display profile will change the appearance slightly, but color mangement is more than that. My ability to explain it is limited, but try this little demonstration.

    Open Internet Explorer and find an image of a person. Most of the ones on MSN's home page will suffer from this oversaturation, particularly if the subject is a white person with a tan. Next, save the image to your desktop, then open it in Windows Photo Viewer and compare it to the same image in IE. They won't look the same...Photo Viewer is color managed and will display the image properly. This is the normal with wide gamut displays and will remain so until Windows is fully color managed.
     
  11. NoAirBanding

    NoAirBanding Notebook Geek

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  12. DakkonA

    DakkonA Notebook Evangelist

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    Ah, of course. You're right.

    Now that I'm looking at it, it also looks like the color profile isn't fully "sticking." I guess I had to change it in for the whole system, and not just for my user account?
     
  13. falcon64

    falcon64 Notebook Consultant

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    There's two causes for the profile getting "dumped". One can be resolved here, which is what I think you are saying.

    The other "killer" is brought to us compliments of Intel. Use msconfig to disable the crap software Intel adds to the video driver, particularly the Persistence Module (igfxpers.exe). I disabled all the igfx processes and no ill effects at all. This module loads AFTER Windows loads your display profile and effectively kills it.

    This Windows stuff is more fun than a bag of cats...this much entertainment oughta be illegal. :eek:
     
  14. insidemanpoker

    insidemanpoker Notebook Evangelist

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    are there any advantages to glossy over anti glare?
     
  15. Darkstone

    Darkstone Notebook Consultant

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    better colors, crispier text, higher brightness, and it looks better in a store.
     
  16. snoozeulooze

    snoozeulooze Notebook Enthusiast

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    If you want to use your laptop for mostly game playing or watching movies then glossy would be a good screen to have. Web surfing where you can control the lighting would be fine for glossy too. Dark environments are best suited for glossy screens. Glossy screens also have a larger angle viewing area. Glossy screens are easier to clean. And glossy screens are cheaper because they have no anti glare coating.

    Fingerprints and smudges show up more on glossy screens, so you have to clean the screen more. If you are spending most of your day working on a laptop in variable lighting, then matte is the only way to go. Photo and video editing is better on a matte screen because it shows more realistic colors(not over saturated like glossy). If you want to use a laptop outside, then get a matte screen. Finally some people get headaches or nauseous from the glares on a glossy screen. The eye strain can be a problem when you have lots of glare.

    Basically it comes down to personal preference and the lighting environment where you use your laptop. I prefer a matte screen.

    Here's some articles on the topic:

    Screen: matte vs. glossy - Dan Dascalescu's Wiki

    Glossy vs Matte LCDs: The Great Display Debate - Tested

    http://www..com/matte-vs-glossy-screens

    Matte vs. Glossy Debate Heats Up: Are Glossy Displays a Health Hazard?: Apple News, Tips and Reviews

    Here's a couple videos that show the difference.

    YouTube - Matte v Glossy Macbook Pro's

    YouTube - Glossy vs. Matte

    YouTube - Glossy vs Matte LCD Monitors

    This 4 second video really shows the difference. Pause it at the 3 second mark. The laptop on the left is matte. Those reflections on the glossy screen on the right would bother me.
    YouTube - screen comparison

    YouTube - MacBook Pro's Glossy Screen
     
  17. Darkstone

    Darkstone Notebook Consultant

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    Wrong.

    Every screen is matte by default, glossy is created by adding a glossy layer.

    matte:
    [​IMG]

    glossy:
    [​IMG]

    In short, matte makes all light diffuse, thus shows more washed out colors, and glossy makes all light more direct. AKA higher brightness [under certain viewing conditions]

    Matte screens are actualy cheaper to produce.
     
  18. falcon64

    falcon64 Notebook Consultant

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    Better color is a common belief, but it just ain't so. "Better" as a benchmark has no meaning because it can't be measured. IF glossy displays really had better color, I'd expect to find lots of glossy displays in the high end market. For photo and graphics work, where color accuracy is critical, most (not gonna say all) displays are matte.

    The glossy screen will APPEAR to have more saturated, deeper colors, but only when viewed dead on. Move to either side or up/down and watch how quickly it washes out. That's not even adding glare to the equation...take it outside or in a brightly lit office or one with a huge window...again watch that deep color fade fast. Matte screens will fade too - but viewing angles are generally wider with matte. Poor viewing angles is simply a weakness of all LCD's, ask the plasma tv marketing folks! :)

    I define "better" color as "accurate" color, and both displays are fully capable. Sitting at my desk, comparing the glossy display of my XPS to the matte of the Dell U3011, the matte is more accurate and suffers much less from the effects of the side lighting in the room. This isn't really a fair comparison as the monitors are miles apart in overall quality, but it makes the point about the effects of the environment. Sooooooo...anyways I'm sorry for that rant, but the "better color" thing is just a pet peeve of mine. :(

    Anyway, to get back on topic...OP, as others have said, you should consider the environment where your laptop will see the most use. If it's dimly lit rooms, no lights behind you, etc...the glossy may be your best option. If you are frequently in bright light, rooms with windows and/or lights behind you or to the side, or if you are outdoors much, matte is the way to go. IMHO, matte works better in more varied conditions, and if you get a comparable quality screen (say the 95% NTSC gamut of the XPS 15) the color accuracy will be identical. I have the glossy now, but I'm replacing it with the matte version soon. Not that it's bad, it's actually one of the best laptop displays I've seen. I just prefer matte.

    That last sentence is key - ultimately it comes down to personal preference, because one is not really better than the other.
     
  19. Auron

    Auron Notebook Guru

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    Hi Falcon are you buying the matte version of the 1080p screen in the XPS? Where is it available and at what price? I actually just recieved a matte anti glare screen protector that will eliminate 99% of reflection from lights, gonna put it on when my new XPS arrives.
     
  20. falcon64

    falcon64 Notebook Consultant

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    Yes, the FHD screen that comes with the XPS 15 is AU Optronics B156HW01 V.7, the V.4 screen is the matte version. There's a gentleman in the UK that has been able to get these displays, you can find him in the L501X display swap thread. A few builders in the Sager forums also have access to these, though if they will sell them seperately I don't know. Prices are all over the place (I've seen from $140 to $250) and they are hard to find. Keeping fingers crossed, waiting for some email responses re: availability.
     
  21. Ton-80

    Ton-80 Notebook Geek

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    May I ask which brand/model you chose and where you got it? I found a Soliport model on Amazon that says it is compatible with the XPS 15, but there are no reviews.