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    omg dell cancelled my order

    Discussion in 'Dell XPS and Studio XPS' started by rickscafe, May 18, 2009.

  1. rickscafe

    rickscafe Notebook Geek

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    i ordered xps 1730 on 16th and i just found out that dell has cancelled my order for no reason,omg someone tell me y??
     
    rickscafe, May 18, 2009
    #1
  2. rickscafe

    rickscafe Notebook Geek

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    guess i have to wait for the new alienware-dell??
     
    rickscafe, May 18, 2009
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  3. Greg

    Greg Notebook Nobel Laureate

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    I would suggest that you contact Dell and see what is going on. More likely than not something happened with the payment info.
     
    Greg, May 18, 2009
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  4. MidnightSun

    MidnightSun Emodicon

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    Give them a call. Sometimes such companies may cancel orders when credit card information does not check out (ie: your supplied address doesn't match the address registered with the credit card company).
     
    MidnightSun, May 18, 2009
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  5. brunoroc

    brunoroc Notebook Deity

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    they were getting a lot of problems since the page was just a test page and i should not go online ...

    read more at here

    from page 36 till the end
     
    brunoroc, May 18, 2009
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  6. allfiredup

    allfiredup Notebook Virtuoso

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    Call the number referenced in the Cancellation notification email you received. It's happened to me twice before. Both times my credit card was declined for unknown reasons, but went thru fine when I called and had them run it again.
     
    allfiredup, May 18, 2009
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  7. The_Moo™

    The_Moo™ Here we go again.....

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    it was a sale they reserved the right to cancel any time its possible they ran out
     
    The_Moo™, May 18, 2009
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  8. rickscafe

    rickscafe Notebook Geek

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    ok ill call but but will it be possible to ask them to retrieve my order condering the evalue code already expired
     
    rickscafe, May 18, 2009
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  9. rickscafe

    rickscafe Notebook Geek

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    not likely they can cancel my order for no good reason, when i placed my order the sale was still undering going and personlly i dont think its a test page or mistake, dell needs several days to find out they wrongly put out the test page??
     
    rickscafe, May 18, 2009
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  10. kanehi

    kanehi Notebook Deity

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    I would just email or talk to sales the reason for cancellation. Wouldn't hurt to ask.
     
    kanehi, May 19, 2009
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  11. AlienContact

    AlienContact Notebook Evangelist

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    Note : (This Might be off topic!! )

    Yes, Dell's web site isn't always accurate, as the matter of fact! When I was ordering my M1730 XPS their website posted that there was 9800MGTX in SLI for an $900.00 upgrade. When I did ordered a few days later, the 9800M GT was the only one listed! So, I called and got the run around, they even told me that the 9800M GTX SLI doesn't exist for XPS 1730? They said that only a desktop have it. Their tech or so called customer service really needs help! They even make me felt like I was dreaming of seeing it on their website. The so called tech even puts me on hold and said that he talks to an manager about it and they never seen one or know of one on their website. Well how did a friend of mines have one? Maybe someone can explain this?
     
    AlienContact, May 20, 2009
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  12. poison7fl

    poison7fl Notebook Consultant

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    I called Dell for you... They don't like you. Sorry....
     
    poison7fl, May 21, 2009
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  13. uh60james

    uh60james Notebook Geek

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    LOL, nice....
     
    uh60james, May 21, 2009
    #13